MICHELLE HARRIS
Buffalo Junction,VA
Summary
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth through social media campaigns and live events. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
42
42
years of professional experience
Work History
SALES MANAGER
Herzog's Home & Design Center
Kingston, NY
03.2018 - 06.2024
- Developed and implemented sales strategies to increase market share.
- Created and presented monthly reports on sales performance to the Company President and Vice President.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Engaged in creating promotional materials with the marketing team, targeting specific customer segments through in-store and out-of-store event hosting.
- Managed daily operations of individual departments, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Attended trade shows and county-wide Chamber of Commerce events as a means of increasing visibility in the marketplace and growing community partnerships.
- Executed and created Social Media strategies and campaigns to expand customer base and target sales.
- Prepared budgets and approved budget expenditures.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Established and maintained robust professional relationships with nearby small businesses, driving sustainable business growth for the city.
MANAGER-SENIOR BUYER
Dedricks Pharmacy and Gifts
New Paltz, NY
07.1982 - 03.2018
- Delegated work to staff, setting priorities and goals.
- Developed purchasing strategies to meet organizational objectives while minimizing costs.
- Analyzed current inventory levels and forecasted future needs to minimize stockouts.
- Researched potential new vendors, evaluated their capabilities, and established relationships with approved vendors.
- Attended trade shows and conferences to stay up-to-date on industry trends and identify potential new suppliers.
- Developed product purchasing and sales strategies according to company budgets.
- Reviewed customer feedback to brainstorm new merchandise ideas and improve existing products.
- Implemented strong product marketing strategies by collaborating with sales teams.
- Coached, mentored, and trained team members to improve their job performance.
- Planned and implemented all store customer events, with goals and outcomes in mind.
Education
Business Management
05-1982
1982-1994 - Estee Lauder Training and Development
2006 -Certified Yoga & Meditation Instructor
2018-2024- Volunteer Work Community Board Member for Peoples Place-Kingston NY
Skills
- Proficient in Google Docs
- Proficient in Microsoft Word
- Skilled in Dropbox File Management
- Graphic Design Using Canva & Ripl
- Strong Verbal Communication
- Strong Organizational Skills
- Social Media Management Skills
- Effective Written Communication
References
References available upon request
Accomplishments
- Voted Best Gift Store by Gifts and Decorative Accessories Magazine.
Relocated
Buffalo Junction Virginia 06/2024
Timeline
SALES MANAGER - Herzog's Home & Design Center
03.2018 - 06.2024
MANAGER-SENIOR BUYER - Dedricks Pharmacy and Gifts
07.1982 - 03.2018
Dutchess Community College - , Business Management
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