Michelle Harris
Sharpsburg,GA
Summary
Results-driven sales and design consultant with extensive expertise in customer service and window treatment design. Proven ability to understand client needs and deliver tailored design solutions that drive sales. Strong background in building customer relationships and providing expert product recommendations, ensuring a seamless buying experience. Recognized for reliability and a proactive approach to achieving customer satisfaction and organizational goals.
Overview
10
10
years of professional experience
Work History
Lead Designer
Premier Blinds and Designs
08.2023 - Current
- Managed website design, content, and SEO marketing to enhance online visibility.
- Developed branding strategies and designed logos to strengthen brand identity.
- Led junior designers, fostering professional growth through mentorship and training.
- Analyzed analytics data to inform future design strategies and improvements.
- Created print materials including brochures, banners, and signs for promotional purposes.
- Simultaneously managed multiple design projects, ensuring timely delivery within budget.
- Delivered innovative design concepts that increased brand recognition and customer engagement.
- Achieved $1.2 million in window treatment sales in first full year of employment.
- Ensured all projects adhere to established brand guidelines and style guides.
- Designed, built and maintained websites using authoring or scripting languages, content creation tools, and digital media.
- Facilitated meetings with stakeholders to discuss requirements and project goals.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Consulted with product managers, developers, marketers, and other departments on creative solutions.
- Managed multiple projects from concept through completion within tight deadlines.
- Trained new team members on software tools used in the production process.
- Submitted design ideas to plan projects with customers and managers.
- Created visual designs for webpages, digital campaigns, print materials, and other marketing collateral.
Waitress & Trainer
Cracker barrel Old Country Store
03.2017 - 08.2023
- Managed resolution of customer concerns through problem-solving and conflict resolution techniques.
- Ensured a clean, welcoming dining atmosphere to improve guest satisfaction.
- Mentored and trained 30 new staff members, facilitating seamless team integration.
- Efficiently balanced multiple tables and orders during busy shifts for timely service.
- Fostered clear communication among staff to enhance teamwork throughout operational hours.
- Operated cash registers and credit card machines for swift customer transactions.
- Added kitchen personnel to optimize meal preparation efficiency.
- Maintained high service standards in high-pressure environments.
Lane Waitress
Junction Lanes
02.2016 - 04.2017
- Facilitated training for new hires, promoting best practices and supportive learning environment.
- Enhanced customer satisfaction by addressing concerns promptly and professionally.
- Managed multiple tasks simultaneously under pressure, ensuring seamless service delivery.
- Contributed to positive workplace culture through active engagement in team meetings and events.
- Ensured compliance with health regulations by following strict hygiene guidelines for food handling.
- Maintained composure in high-pressure situations, upholding excellent service standards during busy shifts.
- Operated cash registers and credit card machines for efficient customer transactions.
- Demonstrated strong multitasking skills by serving 40 lanes, taking orders, and processing payments.
Waitress
Brickhouse Grill and Tavern
08.2015 - 03.2017
- Delivered exceptional customer service, fostering positive dining experiences and repeat business.
- Managed multiple tables in a fast-paced environment, ensuring accuracy and attentiveness.
- Exhibited strong multitasking abilities while balancing orders and providing prompt service.
- Maintained clean and welcoming dining environment to enhance guest satisfaction.
- Executed opening, closing, and shift change duties to maintain operational efficiency.
- Supported a 15-person wait staff in addressing diverse customer needs at Tavern restaurant.
Education
Nursing Degree -
West Ga Technical Collage
Newnan, GA04.2025
Certified Designer - Design
Hunter Douglas
Boulder, CO04.2025
Skills
- Design software proficiency
- Brand development strategies
- Creative problem solving
- Team collaboration
- Time management skills
- Professional demeanor
- Attention to detail
- Interpersonal skills
- Presentation design
- Task prioritization
- Creative and artistic
- Problem-solving
- Multitasking Abilities
- Self motivation
- Excellent communication
Hobbies and Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
- Mindfulness Practices
- Gym Workouts
- Dancing
- Marathon Running
- Volunteering
- Camping
- Interior Design
- Creative Writing
- Cooking
- Volunteerism
- Avid Reader
- Fashion and Style
References
Shelbi Landers- 678-739-8919
Sales Leader
Jennifer Conforti- (404)-823-7943
CEO of Fayette County Lifestyle & Two sparrows village
Tammy Kinnett - (678)-857-7069
Director of Development, Southwest Christen Care
Timeline
Lead Designer
Premier Blinds and Designs
08.2023 - Current
Waitress & Trainer
Cracker barrel Old Country Store
03.2017 - 08.2023
Lane Waitress
Junction Lanes
02.2016 - 04.2017
Waitress
Brickhouse Grill and Tavern
08.2015 - 03.2017
Nursing Degree -
West Ga Technical Collage
Certified Designer - Design
Hunter Douglas
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