Michelle Rideout-Hartsell
Peoria,AZ
Summary
Dynamic Pastry Chef and Boulangerie Manager with a proven track record at AJ's Fine Foods. Expert in dessert preparation and recipe creation, enhancing customer satisfaction through effective team leadership and conflict resolution. Developed innovative pastry recipes, boosting sales and improving quality while maintaining budget control and operational efficiency.
Overview
20
20
years of professional experience
Work History
Pastry Chef
AJ's Fine Foods
04.2005 - Current
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Boulangerie Manager
AJ's Fine Foods
04.2005 - 06.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Trainer of future boulangerie managers
Education
High School Diploma -
Ironwood High School
Glendale, AZ05-1999
Skills
- Dessert preparation
- Recipe creation
- Merchandising
- Shrink control
- Cake decorating techniques
Timeline
Pastry Chef
AJ's Fine Foods
04.2005 - Current
Boulangerie Manager
AJ's Fine Foods
04.2005 - 06.2021
High School Diploma -
Ironwood High School
Similar Profiles
Sheila EldridgeSheila Eldridge
Assistant Team Leader at AJ's Fine FoodsAssistant Team Leader at AJ's Fine Foods
Trina ArmijoTrina Armijo
Bistro Clerk at AJ's Fine FoodsBistro Clerk at AJ's Fine Foods
Daniel McCartyDaniel McCarty
Assistant Store Team Lead at Aj's Fine FoodsAssistant Store Team Lead at Aj's Fine Foods