- Documenting and sharing travel experiences
- DIY and Home Improvement
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- I participate in low-impact exercises to strengthen core muscles
- Outdoor Recreation
- I like working with my hands and fixing things
Michelle Harvey
Sealevel,NC
Summary
Provisioning professional prepared to leverage extensive experience in resource management and allocation. Known for reliability, adaptability, and unwavering commitment to team success. Brings strong skills in inventory control and vendor negotiation, ensuring optimal resource availability.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Stefanini
04.2021 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Identified opportunities for process improvement, leading to more streamlined billing operation.
- Played key role in annual audit process by providing comprehensive billing records and explanations for variances.
- Enhanced interdepartmental communication to ensure accuracy and completeness of billing information.
- Used data entry skills to accurately document and input statements.
Billing Specialist
Boasso America
03.2016 - 03.2021
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and set up team building/fun events to improve employee moral.
Education
Certificate Excellence in Leadership - Leadership
Waukesha County Technical College
Pewaukee, WI05-2014
Skills
- Data entry proficiency
- Problem-solving
- Procedure development
- Attention to detail
- Analytical thinking
- Data research
- Decision-making
- Team collaboration & Relationship building
- Time management
- Data analysis
- Discrepancy resolution
Interests
Timeline
Billing Specialist
Stefanini
04.2021 - Current
Billing Specialist
Boasso America
03.2016 - 03.2021
Certificate Excellence in Leadership - Leadership
Waukesha County Technical College
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