Michelle Haug
Morgan Hill,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Office Manager
Haug Quality Equipment
09.2008 - 07.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Customer Service Representative
TRU Logistics
04.2005 - 08.2007
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Entered daily data in computer systems and documented office activities.
Education
No Degree - Cosmetology
Salinas Beauty College, Inc.
Salinas, CA11.1982
GED -
Lincoln High School
San Jose, CA06.1981
Skills
- Financial Accounting
- Clerical Support
- Research and Analysis
- Calendar Management
- Organizational Skills
- Handling Complaints
- Customer Service
- Scheduling
- Accounts Payable and Receivable
- Office Supplies and Inventory
Timeline
Office Manager
Haug Quality Equipment
09.2008 - 07.2019
Customer Service Representative
TRU Logistics
04.2005 - 08.2007
No Degree - Cosmetology
Salinas Beauty College, Inc.
GED -
Lincoln High School
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