Michelle Haynie
Quality
Winder,GA
Summary
Detail-oriented Quality Technician proficient in sampling, measuring and testing automotive industry and PET plastic materials. Bringing deep understanding of reporting, quality assurance, and compliance issues. Looking for new professional challenges with a growing company. Hardworking Quality Technician experienced in documenting results, modeling trends, and comparing findings to specifications. Excellent organizational and problem-solving abilities developed over 7 years in quality industry. Reliable Quality Control Specialist with abilities in blueprint interpretation, operations monitoring and quality control inspections. Outstanding communication, active listening, and organizational talents. I mainly have a background in quality but have many other assets such as leadership roles and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Quality Technician
Resulix
09.2023 - 07.2024
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Inspected manufactured parts by reviewing visually and assessing dimensions.
- Sampled materials and products to conduct in-depth measurements and tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Made recommendations on ways to improve testing procedures, production processes and training.
- Applied statistical analysis techniques and skill in citrix and other softwares to model trends.
- Evaluated results against design standards and compliance requirements.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Led root cause analysis to identify issues and propose targeted solutions.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Established quality-control testing models, procedures and specifications to uplift standards.
- Carried out ad-hoc inspections to verify conformance with agreed standards.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Monitored production output to verify quality standards ahead of dispatch.
- Developed and implemented quality control processes to meet product standards.
- Proposed corrective actions to address recurring quality issues.
- Tracked and analyzed product quality data to identify trends and insights.
- I used quality lab equipment that measured with the plastic bottles to ensure quality standards were met.
MOLDING OPERATOR
AYC
08.2023 - 09.2023
- I am an operator in the plastic molding process for manufacturing and production of Yamaha tanks.
- I worked with machines and did quality inspections and assembly.
- Maintained smooth production when operating injection molding machines and auxiliary equipment.
- Palletized completed orders with scanning, retrieving and placement on pallets.
- Maintained safe working conditions and followed proper operating practices and procedures to avoid injuries and accidents.
- Instructed and trained team members to boost new employee skills and knowledge.
- Tackled rework tasks with re-inspection, sorting, adjustments and cleaning of parts.
- Scanned and shrink-wrapped completed pallets to prepare shipments at dock.
- Answered alarms and troubleshot machine equipment to correct problems with hoppers, loaders, blenders, vision systems, and Thermolators.
- Selected and installed blades, tools or other attachments for each operation.
- Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.
- Conducted routine preventive maintenance on production equipment to help maintain durability and functionality of each machine.
- Checked over casting machines prior to start of each shift to identify and resolve any issues.
- Reviewed job specifications prior to setting up casting machines to determine appropriate time and temperature settings.
- Contacted supervisor with detailed reports on equipment requiring advanced repairs to obtain quick resolutions and return machinery back to optimal performance levels.
- Observed manufacturer instructions when operating plastic molding and casting machines to optimize quality.
- Maintained high level of adaptability by adjusting work procedures to meet specific demands of each production run.
- Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.
- Assessed manufacturing processes to diagnose and resolve issues affecting product quality.
- Transported pallets using material handling equipment.
- Inspected molded product per quality requirements and mold book, delivering ideal results and minimizing waste.
DISTRIBUTION OPERATOR
PUBLIX
01.2023 - 03.2023
- I was responsible for using TPSD and Dallas operating systems to place orders for our stores for shipping and closing all trucks
- I am responsible for using TPSD and Dallas the operating systems to receive products and check in and out truck drivers
- I am responsible for distribution throughout the whole warehouse.
- Repaired equipment according to standard procedures and technical documentation.
- Interacted with customers as representative of company.
- Managed routine maintenance activities such as system flushing, valve exercising and fire hydrant maintenance.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Prepared boxes, pallets and crates for outgoing shipments.
- Inspected merchandise for damage and discrepancies with documentation.
- Prioritized and rearranged tasks to meet changing demands.
- Documented inventory movements in WMS using handheld scanners.
- Promoted brand at industry events and through ongoing networking efforts.
- Conducted research to address shipping errors and packaging mistakes.
- Reviewed established business practices and improved processes to reduce expenses.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Created and enforced detailed organization processes to increase quality and service standards.
- Organized records of vehicles, schedules and completed orders.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Tracked production and quality control systems to proactively identify deficiencies.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Developed and maintained knowledgeable and productive team of employees.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with manufacturing and supply chain management.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
ASSET PROTECTION INVESTIGATOR
WALMART
04.2022 - 10.2022
- I oversaw safety, theft and P&L
- I represented Walmart in court to prosecute theft within Walmart
- I maintained and created safety plans to ensure safe work practices within the company
- I was responsible for inventory of the products sold at Walmart and provided plans and monitored products within Walmart.
- Initiated and led asset protection theft investigations following SOP.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
- Represented company in court proceedings to offer testimony and support.
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
- Monitored physical security protection standards and building access control.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Performed security walks around store to monitor employee and customer activities.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Streamlined shrink management program and trained Loss Prevention Officers.
- Utilized various hand and power tools to secure premises and increase protection.
- Enhanced training processes for both clients and departments to increase overall functionality.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
QUALITY SUPERVISOR
FORMEL D
03.2020 - 05.2022
- I was responsible for the quality area for our client BMW to make sure all material was beyond customer satisfaction
- I used forklifts to maintain production flow through the warehouse
- I utilized SAP to keep track of trucks and the materials coming into plant to prioritize production and organize the team to complete inspections provided with the quality plan of that project
- I ensured that all products or material using SAP to keep inventory within the warehouse and in my area
- I provide proper equipment and make sure all automotive parts were in the correct location within the warehouse or in the quality cage
- I was hazmat certified so was able to conduct quality checks on high priority safety issues for our client and train others on hazmat
- I was in control with discipline actions within my team and keeping moral up to minimize turnover and build a strong team within the company
- I was responsible for employee evaluations and scheduling.
- Developed monthly reports showing inspections and improvements.
- Established inspection equipment to meet quality control standards.
- Directed and supervised [Number] employees involved in product inspection and quality control procedures.
- Maintained QA programs.
- Evaluated SAP systems for overall functionality, identified opportunities for improvement and implemented changes to facilitate better outcomes.
- Maintained knowledge of institutional policies 5S compliance regulations and communicated any developments and consequent changes in procedure to personnel.
- Oversaw department of 4 warehouses by supervising daily operations, providing technical support and coordinating personnel.
- Served as point of contact for individuals seeking quality warranty information and worked to resolve customer conflicts and product issues.
- Maintained inspection equipment and handled repair calls if equipment needed professional repair.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
QUALITY SUPERVISOR
TRIGO
02.2017 - 03.2020
- I was responsible for the quality area for our client BMW, making sure all material was beyond customer satisfaction but was over four other warehouses that had to create and maintain a team to achieve these goals
- I used forklifts to maintain production flow through the warehouse
- I utilized SAP to keep track of trucks and the materials coming into plant to prioritize production and organize the team to complete inspections provided with the quality plan of that project
- I ensured that all products or material using SAP to keep inventory within the warehouse and in my area
- I provide proper equipment and make sure all automotive parts were in the correct location within the warehouse or in the quality cage
- I was hazmat certified so was able to conduct quality checks on high priority safety issues for our client and train others on hazmat
- I was in control with discipline actions within my team and keeping moral up to minimize turnover and build a strong team within the company
- I was responsible for employee evaluations and scheduling.
- Developed monthly reports showing inspections and improvements.
- Established inspection equipment to meet quality control standards.
- Maintained QA programs.
- Maintained inspection equipment and handled repair calls if equipment needed professional repair.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Validated new methods and equipment to properly integrate improved strategies into quality control processes.
- Reported on short- and long-term trends in production to help management make proactive decisions.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
Education
ASSOCIATE IN COMPUTER SCIENCE -
07.2026
DIPLOMA - undefined
05.2014
Skills
- Testing Procedures
- Sampling procedures
- Sampling protocols
- Product Testing
- Production Logging
- In-Process Inspection
- Process Monitoring
- Quality Management Systems
- Test Planning
- Geometric dimensioning and tolerancing
- Non-Destructive Testing
- Specifications understanding
- Data Collection
- External Audits
- Internal Audits
- Testing protocols
- Corrective Actions
- Customer Satisfaction
- Reporting skills
- Environmental Compliance
- Visual Inspection
- Measuring expertise
- Reporting abilities
- Measurement techniques
- Materials Handling
Referrals
Referrals upon request
Leadership Experience
Communication is the key to success for any business. If there is not proper communication, then issues that lead to undesirable results for the company will take effect. The way to avoid this is to make sure to construct productive meetings and plans that create good habits to communicate with your team to achieve successful growth for the company. I strongly practice this method to achieve better results for everything in my life. I have seven plus years in a leadership role in a warehouse. I have opened four warehouses and collaborated with and guided 100 plus people such as project managers, engineers, vendors, suppliers and logistic and production partners to achieve successful results for my clients. I have many years of experience running a warehouse and guiding an efficient team.
Timeline
Quality Technician - Resulix
09.2023 - 07.2024
MOLDING OPERATOR - AYC
08.2023 - 09.2023
DISTRIBUTION OPERATOR - PUBLIX
01.2023 - 03.2023
ASSET PROTECTION INVESTIGATOR - WALMART
04.2022 - 10.2022
QUALITY SUPERVISOR - FORMEL D
03.2020 - 05.2022
QUALITY SUPERVISOR - TRIGO
02.2017 - 03.2020
SOUTHERN NEW HAMPSHIRE UNIVERSITY - ASSOCIATE IN COMPUTER SCIENCE,
APALACHEE HIGH SCHOOL - DIPLOMA,