Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Headrick

Melbourne,FL

Summary

Experienced Job title successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Number years of progressive leadership experience.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.

Overview

23
23
years of professional experience

Work History

Lead Pantry Manager

Squid Lips Overwater Bar&Grill
Melbourne, FL
10.2018 - Current
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Purchased food and cultivated strong vendor relationships.
  • Motivated staff to perform at peak efficiency and quality.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Increased kitchen efficiency 95% by streamlining processes, reducing waste and mentoring team members on proper procedures.
  • Enhanced business productivity by training 8 team members and 34 servers on best practices and protocols.
  • Maximized quality assurance by completing frequent line checks.
  • Enhanced sales by promoting products and assisting with creative menu selections.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Created plans and communicated deadlines to complete projects on time.
  • Reduced financial inaccuracies by using Software system while verifying receipts.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining Number% accuracy.

Residential Treatment House Manager

Freedom Outpost
Grant, Florida
02.2002 - 01.2014
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Offered learning opportunities to help residents develop important life skills.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Organized entertaining recreational activities for home while staying within $Amount budget.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.

Education

Monterey High School
Monterey, CA
01.1989

Cognitive Behavior/Life Skills Instructor

GEO
Salinas, CA
12.2018

Completed Course - AOD Fundamentals of Chemical Dependancy Course

Hartnell College
Salinas, CA
07.2018

Skills

  • Back of House Management
  • Delegating Assignments and Tasks
  • Team Leadership
  • Coaching and Mentoring
  • Conflict Resolution
  • Collaboration and Teamwork
  • Portion Control
  • Scheduling Staff
  • Inventory Management
  • Employee Performance Evaluations
  • Supply Ordering and Management
  • Monitoring Food Preparation
  • Reliable and Responsible
  • Time Management
  • Cost Estimation

Timeline

Lead Pantry Manager

Squid Lips Overwater Bar&Grill
10.2018 - Current

Residential Treatment House Manager

Freedom Outpost
02.2002 - 01.2014

Monterey High School

Cognitive Behavior/Life Skills Instructor

GEO

Completed Course - AOD Fundamentals of Chemical Dependancy Course

Hartnell College

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