Michelle Hegseth
San Diego,CA
Summary
Detail-oriented and personable administrative professional with experience in customer service and office support. Skilled in managing front-office operations, learning new technologies, and using Microsoft Office Suite and Adobe Creative Suite to create polished materials. Known for delivering excellent client experiences, fostering collaboration, and solving problems proactively. Dedicated to continuous growth and providing exceptional support in professional environments.
Overview
10
10
years of professional experience
Work History
Server
Din Tai Fung
San Diego, CA
08.2021 - Current
- Delivered exceptional customer service in a fast-paced dining environment, ensuring a positive guest experience.
- Efficiently managed multiple tables, prioritizing tasks to meet guests' needs, and maintain smooth operations during busy shifts.
- Developed strong communication skills by addressing customer inquiries, resolving complaints, and coordinating with team members.
- Maintained a high level of accuracy and attention to detail when handling orders and processing transactions.
Design Intern
FreshForm Interactive
San Diego, CA
03.2021 - 05.2021
- Enhanced and maintained design systems to ensure consistency and usability across projects, streamlining workflows, and improving overall efficiency.
- Collaborated in client and team meetings, providing design insights, and constructive feedback that contributed to successful project outcomes.
- Delivered a complete UI/UX project from ideation to execution, meeting deadlines, and surpassing supervisor expectations, resulting in high client satisfaction.
Receptionist
Smith Development And Construction
Citrus Heights, CA
06.2015 - 08.2015
- Provided front-desk support, serving as the first point of contact for clients, vendors, and visitors.
- Managed office supplies, organized schedules, and assisted with administrative tasks to ensure smooth office operations.
- Supported team members with document preparation and filing, maintaining attention to detail in a fast-paced environment.
- Developed strong interpersonal and communication skills through daily interactions with diverse clientele and team members.
Education
Bachelor of Arts - Graphic Design
San Diego State University
San Diego, CA05-2021
Skills
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Creative Suite
- Quick learner with experience working with software and technology
- Attention to detail, with a proactive, collaborative approach
- Excellent interpersonal and communication abilities
Timeline
Server
Din Tai Fung
08.2021 - Current
Design Intern
FreshForm Interactive
03.2021 - 05.2021
Receptionist
Smith Development And Construction
06.2015 - 08.2015
Bachelor of Arts - Graphic Design
San Diego State University
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