Michelle Heilig
Omaha,NE
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Highly motivated and independent with outstanding communication skills; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Excellent trainer and mentor.
Overview
21
21
years of professional experience
Work History
Team Lead
Prime Time Healthcare
01.2016 - Current
- Provide supervision, management, and coaching to ensure continuous performance
- Develop and administer goal initiatives and implement corrective action and performance improvement plans
- Mentor and advise a team of recruiters to advocate continuous progress
- Administer daily operations to maintain policies put forth by Prime Time Healthcare
Recruiter
Prime Time Healthcare
01.2016 - Current
- Establish excellent working relations with travelers
- Develop and build traveler profiles to secure job opportunities
- Continually maintain 20+ travelers on working assignments
- Foster relationships with internal departments to maintain policies and processes
Client Manager
Prime Time Healthcare
01.2017 - 01.2022
- Cultivate strong client relationships to build loyalty with the Prime Time Healthcare brand
- Recruit and assess facility needs
- First point of escalation for clients to ensure resolution
- Manage and oversee travel staff within facility
Associate Director of Enrollment Services
College of St Mary’s
01.2014 - 01.2016
- Supervise Admissions Counselors and the Admissions Recruiters
- Coordinate travel opportunities and manage campus presentations
- Advise the Presidential Ambassador Program and the Star Callers Team
- Assist the Vice President of Enrollment on projects and events
- Act as a liaison to other college departments
- Recruitment of Undergraduate and Graduate Students
Admission Coordinator
Clarkson College
01.2007 - 01.2014
- Recruited and provided guidance through the admission process to potential new students
- Assisted the Admission Director on projects and events
- Managed Admission’s Office recruitment and travel schedule
- Attended Conferences, College Fairs, and High Schools to promote Clarkson College
Admission Counselor
Clarkson College
01.2004 - 01.2007
- Recruited and provided guidance through the admission process to potential new students
- Assisted the Admission Director and Coordinator on projects and events
- Planned and organized Preview Days for potential incoming students
- Attended Conferences, College Fairs, and High Schools to promote
Student Ambassador Advisor
Clarkson College
01.2007 - 01.2014
- Provided training and team building
- Coordinated tour schedules and managed recruitment event participation
- Supervised tele counselor team for recruitment purposes
- Developed tour resources and program training materials
Student Government Advisor
Clarkson College
01.2005 - 01.2014
- Advised and counseled student leaders within their roles for the organization
- Provided teambuilding and leadership training seminars
- Oversaw and mentored leaders of the organization
- Manage the fiscal budget of the organization
Education
Masters of Science - Leadership
Bellevue University
Bachelor of Science - Organizational Communication, Public Relations/Management
University of Nebraska at Kearney
Skills
- Leadership
- Recruiting
- Management
- Team Building
- Training/Event Planning
- Project Management
- Group Organization
- Conflict Resolution
- Customer Focus
- Coaching and Mentoring
Awards
Circle of Excellence- 2023 -Prime Time Healthcare, President’s Club- 2022 -Prime Time Healthcare, Recruiter of the Year- 2020 -Prime Time Healthcare
Community Service
- PTO Board for Palisades Elementary, Fundraising Chairman, 2023- Present
- Chi Omega Sorority, Panhellenic Advisor, 2009- 2022
- Chi Omega Sorority, Alumni Advisor, 2006- 2009
- Chi Omega Sorority, Alumni Board Member, 2006- 2009
Affiliations
- NACRAO Vice President of Education and Professional Development (2013-2015)
- Oversaw a portion of NACRAO’s Committees
- Represented NACRAO Committees at NACRAO Board meetings
- Voting member of the NACRAO Board
Conference Presenter
- Educational Planning Programing Roundtable (2015)
- Student Ambassadors: “Who’s running your office?” (2014)
- Educational Planning Programing Roundtable (2014)
- Student Ambassadors: “Utilizing your Resources” (2013)
- Educational Planning Programing Roundtable (2013)
Prime Time Healthcare Committee Involvement
Fun Committee (2018-2020)
College of Saint Mary Committee Involvement
- New Student Registration (2014-2016)
- Graduate Council (2014-2016)
- Leadership Leap (2014-2016)
- Marketing Strategies Committee (2014-2016)
- Enrollment Projection Committee (2014-2015)
- Council for Institutional Effectiveness (2014-2015)
Clarkson College Committee Involvement
- Critical Success Factor Committee Member
- Online New Student Orientation (2011-2012)
- Mentoring Committee (2004-2014)
- Student Activities Council (2004-2012)
- Mature and Responsible Choices (MARC) Committee (2006-2008)
Educational Planning Programing Committee Chair
Educational Planning Programing Committee Chair (2013-Present)
Educational Planning Programing Committee Member
Educational Planning Programing Committee Member (2011-Present)
Timeline
Client Manager
Prime Time Healthcare
01.2017 - 01.2022
Team Lead
Prime Time Healthcare
01.2016 - Current
Recruiter
Prime Time Healthcare
01.2016 - Current
Associate Director of Enrollment Services
College of St Mary’s
01.2014 - 01.2016
Admission Coordinator
Clarkson College
01.2007 - 01.2014
Student Ambassador Advisor
Clarkson College
01.2007 - 01.2014
Student Government Advisor
Clarkson College
01.2005 - 01.2014
Admission Counselor
Clarkson College
01.2004 - 01.2007
Bachelor of Science - Organizational Communication, Public Relations/Management
University of Nebraska at Kearney
Masters of Science - Leadership
Bellevue University
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