Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Henderson

Summary

Committed and hardworking with experience in customer service skills, as well as educated in Geoscience studies. Hands-on learning with experiments and labs. Experience in producing accurate cross-sectional maps and geological notes for projects. Familiar with safety precautions when working in highly unstable sites. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.

Overview

6
6
years of professional experience

Work History

Cashier

Friendly Express
06.2023 - 02.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Collections Agent

Enhanced Recovery Company
06.2021 - 11.2021
  • Enhanced client relationships by consistently maintaining clear communication and promptly addressing concerns.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Streamlined the collections process for increased efficiency with detailed record-keeping and timely followups.
  • Maximized revenue recovery through diligent research, verification of debtor information, and persistent contact efforts.
  • Collaborated with various departments to ensure accurate billing information and resolve any discrepancies promptly.
  • Improved overall portfolio performance through consistent monitoring of accounts and proactive identification of potential issues.
  • Maintained strict compliance with all federal, state, and company regulations during each step of the collections process.

Secretary Internship

Heritage Center
08.2018 - 12.2018
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity
  • Toured clients and public to various tourist sites in Waycross city council meeting in order to raise tourism and receive sponsorship's
  • Toured clients and public to various tourist sites in waycross Ga
  • Decorated and maintained heritage center to build tourism

Education

Bachelor of Science - Geoscience Natural Resources And Conservation

Southern New Hampshire University
Hooksett, NH
03.2026

Skills

  • Computer proficient
  • Rock Identification
  • Earth science research
  • Groundwater modeling
  • Geoscience report writing
  • GIS Experience
  • Python
  • Data Documentation
  • Effective Communication
  • Geospatial Data Processing
  • Volcanology basics
  • Structural Geology

Timeline

Cashier

Friendly Express
06.2023 - 02.2024

Collections Agent

Enhanced Recovery Company
06.2021 - 11.2021

Secretary Internship

Heritage Center
08.2018 - 12.2018

Bachelor of Science - Geoscience Natural Resources And Conservation

Southern New Hampshire University

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Michelle Henderson