Summary
Overview
Work History
Education
Skills
Certification
Proficiencies
Honorsawards
Key Qualifications
Timeline
Michelle Henderson

Michelle Henderson

North Brunswick,NJ

Summary

Experience patient care and philosophy technology knowledge and patient assessments and direct support enthusiastic about contributing to team success through collaboration and effective communication efficiency and prioritizing patient care support to ensure that daily load and requirements are met motivated to learn grow Excel and develop as an asset in the healthcare crew.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Associate

speedway LLC
10.2021 - 02.2023
  • Assisted customer with personal and business account transactions
  • Maintained mileage log for business customers
  • Performed merchandising responsibilities, including product inventory and sanitation of facility
  • Reconciled end of the day financial balances
  • Managed required records and receipts
  • Conducted food preparation

Resident Care Provider

Promise Day Habilitation
02.2020 - 04.2020
  • Assisted developmental disability patients with day-to-day health care needs and personal tasks, such as medication management, hygiene, and dietary support
  • Executed Individual Healthcare Plan and goals with patients
  • Facilitated and conducted patients' transportation
  • Conducted data entry required patient reports
  • Maintained patient documentation according to the state NJ and HIPPA guidelines

Janitor

All American Assisted Living
08.2019 - 02.2020
  • Maintained sanitation of designated areas in the health care facility
  • Managed healthcare supply inventory
  • Preformed and documented routine inspections for completeness
  • Assisted with patient care as needed

Assembly Worker/Machine Operator

Renaissance Lakewood LLC
08.2019 - 02.2020
  • Maintained quality assurance while assembling components for administration of pharmaceutical products
  • Conducted quality control inspections for defects or problems to be repaired by hand or by machined tools (equipment)
  • Preformed proper techniques for the job site with minor repairs on equipment as needed
  • Utilized all applicable CGMP throughout the manufacturing process

Education

Associate of Science Degree - Medical Billing and Coding

Ultimate Medical Academy
01.2025
Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Skills

  • MS Excel
  • MS Word
  • MS PowerPoint
  • Vital Assessment
  • EKG
  • Phlebotomy
  • Transport
  • Written and verbal communication
  • Critical thinking skills
  • Attention to detail
  • Data entry
  • Customer Service oriented
  • Customer assistance
  • Team collaboration
  • Product display
  • Cash handling accuracy
  • Organizational skills development
  • Inventory management proficiency
  • Patience and empathy demonstration
  • Positive customer engagement
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Cleaning and sanitizing
  • Cash handling
  • Security practices
  • Store policies and procedures
  • Conflict resolution
  • Inventory assessment
  • Active listening techniques
  • Attention to detail focus
  • Retail transactions processing
  • Effective communication
  • Time management mastery
  • Customer service

Certification

  • Community Options Inc., Forked River, NJ, Overview Of Developmental Disabilities, Experienced in the knowledge of quality care and support of developmental disabilities for individuals. Along with training and examination of knowledge, it establishes high standards of care for individuals with developmental disabilities overall.
  • Community Options Inc., Forked River, NJ, Medication, Administration of dispensed medication, assuring the correct medication is given to the right patient in addition to learning about different levels and classes of medication and understanding the interaction of medications with a variety of foods. Proficient in handling specialized, oral, injection, and topical medications. Knowledge of documentation and record keeping followed by HIPAA Guidelines and any regulations.
  • Community Options Inc., Forked River, NJ, Preventing Abuse & Neglect, Certifying the knowledge of training programs of recognition expertise to preventing neglect also providing elevated quality of support and care to individuals.

Proficiencies

  • MS Excel
  • MS Word
  • MS PowerPoint
  • Vital Assessment
  • EKG
  • Phlebotomy
  • Transport

Honorsawards

  • Ultimate Medical Academy Dean's List
  • Ultimate Medical Academy Honor Roll

Key Qualifications

  • Medical Billing
  • Accounts Receivable
  • Collections
  • Co-Pay
  • Deductibles
  • Co-Insurance
  • EOBs
  • Revenue Cycle Management
  • Posting Payments
  • Government (Medicare & Medicaid)
  • Third Party Payers
  • Electronic Health Records (EHR)
  • Electronic Medical Records (EMR)
  • Managed Care (HMO, PPO, POS)
  • Workers Compensation
  • Insurance Verification
  • Insurance Claim Processing
  • CMS 1500
  • CMS 1450 (UB-04)
  • Front Office Operations
  • Medical Office Procedures
  • Scheduling
  • Medical Terminology
  • Anatomy & Physiology
  • HIPAA Compliance
  • Medical Coding (ICD-10-CM, HCPCS, CPT)

Timeline

Store Associate - speedway LLC
10.2021 - 02.2023
Resident Care Provider - Promise Day Habilitation
02.2020 - 04.2020
Janitor - All American Assisted Living
08.2019 - 02.2020
Assembly Worker/Machine Operator - Renaissance Lakewood LLC
08.2019 - 02.2020
Ultimate Medical Academy - Associate of Science Degree, Medical Billing and Coding

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Michelle Henderson