Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Hendricks

Chattanooga,,AL

Summary

Goal-oriented logistics engineer adept at working with others or alone to accomplish demanding objectives. Self-directed professional leads and directs work of others, plans projects and accomplishes milestones independently. Offering 5 years of experience in logistics and transportation management. Equipped to spearhead substantial improvements to efficiency and organization of logistics systems with data-driven approach. Highly analytical, organized and focused team player dedicated to optimizing use of time and personnel in logistics configurations. Detail-oriented, methodical and attentive to individual business needs.

Overview

6
6
years of professional experience

Work History

Logistics Engineer

Gestamp Chattanooga
Chattanooga, TN
02.2023 - Current
  • Developed and implemented plans to improve the efficiency of logistics operations.
  • Created and updated documentation for logistic processes and procedures.
  • Analyzed current supply chain needs and identified areas for improvement in cost savings, distribution, sourcing, inventory control, transportation, warehousing and customer service.
  • Identified opportunities to reduce costs related to materials handling, storage, packaging, shipping and receiving.
  • Managed daily operations of logistics department including personnel management, budgeting, forecasting and reporting.
  • Assisted in developing new logistics solutions by identifying process improvements or technology enhancements that could be applied in order fulfillment activities.
  • Reviewed carrier invoices for accuracy before payment processing.
  • Conducted research into emerging technologies related to logistics operations.
  • Completed capacity planning analyses for distribution and transportation functions to identify efficiency-improvements.
  • Conducted material workshops to train employees on strategies for reducing logistical, labor and material costs.
  • Implemented lean six sigma standards to optimize procedures.
  • Analyzed and reviewed data on metrics such as obsolescence, reliability and lifecycle costing.

Press Supervisor

Gestamp Alabama
Birmingham, AL
04.2018 - 02.2023
  • Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
  • Trained new employees in safety procedures and use of equipment.
  • Performed quality control checks on all incoming and outgoing goods.
  • Maintained inventory levels by ordering supplies as needed.
  • Enforced company policies and standards to ensure compliance with regulations.
  • Developed strategies for improving efficiency and productivity within the shop environment.
  • Monitored employee attendance and timekeeping records for accuracy.
  • Implemented cost-saving measures to reduce overhead expenses.
  • Created reports summarizing shop operations, such as production output and labor costs.
  • Evaluated employee performance against established goals and objectives.
  • Investigated accidents or incidents occurring in the shop area.
  • Adhered to safety protocols while operating dangerous machinery.
  • Coordinated with other departments regarding delivery times of finished products.
  • Provided training to other employees to promote awareness of safety procedures.
  • Kept detailed track of inventories and supplies using computer software.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Guided team to consistently achieve daily, weekly and monthly production goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Facilitated prompt resolution of customer problems and complaints.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Examined supply and raw material levels to determine shortages and make necessary adjustments.
  • Improved cost control and staff efficiency to maximize profitability.
  • Created impactful visual presentations to align with product promotion strategy.
  • Delegated work to staff, setting priorities and goals.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
  • Created work crew schedules and delegated assignments.
  • Monitored employee work levels and optimized performance with strategic approaches.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Oversaw workforce schedules and allocated resources in order to achieve project goals.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.

Education

High School Diploma -

Berea High School
Greenville, SC
06-1986

Skills

  • Data Analytics
  • Reverse Logistics
  • Performance Metrics Development
  • Cross-functional team leadership
  • Logistics Analysis
  • Six Sigma Methodologies
  • Warehouse Management
  • Cost-reduction strategies
  • Strategic Sourcing
  • Excellent Communication
  • Analytical Thinking
  • Interpersonal Communication
  • Problem-solving abilities
  • Written Communication
  • Self Motivation
  • Active Listening
  • Inventory Tracking
  • Training expertise
  • Multitasking
  • Reliability
  • Task Prioritization
  • Interpersonal Skills
  • Professional Demeanor
  • Cost Estimation
  • Team building
  • Teamwork and Collaboration
  • Continuous Improvement
  • Goal Setting
  • Time Management
  • Relationship Building
  • Organizational Skills
  • Effective Communication
  • Attention to Detail
  • Problem-Solving
  • Adaptability and Flexibility
  • Performance Analysis
  • Problem-solving aptitude
  • Time management abilities
  • Professionalism
  • Team Collaboration
  • Procurement system management
  • Adaptability
  • Decision-Making
  • Process Improvement
  • Report Writing

Timeline

Logistics Engineer

Gestamp Chattanooga
02.2023 - Current

Press Supervisor

Gestamp Alabama
04.2018 - 02.2023

High School Diploma -

Berea High School

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Michelle Hendricks