Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Henriquez

Fox Lake,IL

Summary


Billing professional with proven track record in financial management and billing accuracy. Known for improving billing procedures and resolving discrepancies efficiently. Reliable team collaborator focused on achieving results and adapting to changing needs, with keen eye for detail and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Billing Specialist

GI Alliance
11.2020 - Current
  • Check patients insurances to see if surgical procedures need prior authorizations or referrals
  • Call insurances on surgical procedures and pre-determination for over 100 providers

Receptionist

Associated Pediatric Partners
10.2020 - 11.2020
  • Answer Phones Calls and schedule appointments and check patients in for providers

Practice Manager

Lakeside Dermatology
08.2020 - 10.2020
  • Making daily deposits of insurance and patient payments
  • Processing inventory of all office supplies for two locations
  • Supervising employees and billing company for errors
  • Making sure we had referral for procedures
  • Supervised team of 20 office personnel.

Billing Specialist

Deerfield Dermatology
09.2018 - 08.2020
  • Billing of claims and entering charges, entering in payments from Medicare and Blue cross Blue Shield
  • Review and entering in payment from insurance companies and patients
  • Balancing end of the day for the whole office, Appealing denials and doing prior authorizations
  • Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
  • Managed monthly billing cycles to ensure timely issuance of invoices and statements.
  • Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
  • Increased revenue retention by setting up follow-up system for outstanding payments.

Administrative Assistant

Dermatology Partners of the NorthShore
10.2008 - 08.2018
  • Assist office manager with various tasks pertaining to three offices
  • Billing daily visits and procedures for ten doctors
  • Print and track recall letters monthly, prep mail and pay all invoices
  • Schedule special procedures for patients, obtain prior authorizations and train all new administrative employees and help supervise a staff of forty
  • Opened, sorted and distributed incoming messages and correspondence to 12-person team.
  • Managed executive calendars to strategically coordinate meetings and appointments.
  • Managed multiple calendars of executive staff, ensuring appointments and deadlines were met without conflicts or missed opportunities.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

B.A. - Criminal Justice, Sociology

Northeastern Illinois University
Chicago, IL
01.2002

Skills

  • Microsoft Word
  • Excel
  • Mpower
  • Centricity
  • Advance MD
  • G-gastro
  • Medical Management
  • Epic
  • Xerox
  • Fax
  • Scanner
  • Mac
  • Ema
  • Outlook
  • Insurance verification
  • HIPAA compliance
  • Payment posting
  • Denial management
  • ICD-10 proficiency
  • Bill payment
  • Accounts payable
  • Quality-oriented team player
  • Insurance billing
  • Data entry
  • Medical billing
  • Insurance claims
  • ICD-10
  • Medical terminology
  • Claims review
  • Billing and collection procedures
  • Critical thinking
  • ICD-10 coding

Timeline

Billing Specialist

GI Alliance
11.2020 - Current

Receptionist

Associated Pediatric Partners
10.2020 - 11.2020

Practice Manager

Lakeside Dermatology
08.2020 - 10.2020

Billing Specialist

Deerfield Dermatology
09.2018 - 08.2020

Administrative Assistant

Dermatology Partners of the NorthShore
10.2008 - 08.2018

B.A. - Criminal Justice, Sociology

Northeastern Illinois University
Michelle Henriquez