Summary
Overview
Work History
Education
Skills
Certification
Achievements And Awards
Timeline
Generic

Michelle Herman

San Antonio,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Data Annotator

DataAnnotation.tech
Remote
08.2023 - Current
  • Conduct AI data training by meticulously reviewing and annotating existing datasets.
  • Provide valuable feedback to enhance machine learning algorithms and AI systems.
  • Perform quality control checks on annotated datasets before releasing them into production environments.

Search Engine Evaluator

RaterLabs
Remote
05.2023 - Current
  • Enhance search results for a leading global search engine by evaluating and improving the relevance of search results.
  • Identify and implement improvements to enhance search engine user experience, resulting in positive feedback from stakeholders.
  • Provide feedback and suggestions to enhance search algorithms, contributing to improved user satisfaction.

Advertisement Rater

Telus International
Remote
06.2021 - 06.2022
  • Assess and enhance internet advertisements, ensuring optimal content, quality, and layout while adhering to grammar, tone, and cultural relevance guidelines.
  • Collaborate on machine learning integration to improve SEO performance, drive website traffic, and optimize marketing campaigns for maximum impact.

Software Developer Trainee

Revature
Remote
02.2021 - 05.2021
  • Develop and deploy web applications and utilities to increase user engagement and enhance customer experience.
  • Utilize version control systems to improve project collaboration efficiency and streamline development processes.
  • Implement machine learning applications to provide custom outputs with high accuracy, contributing to improved decision-making processes.

Front Desk Supervisor

Inns of the Corps
Iwakuni, Japan
08.2018 - 08.2020
  • Streamline revenue reporting processes to save time for stakeholders and ensure accurate financial records.
  • Implement security audits to ensure compliance with company standards and maintain a safe environment for guests and staff.
  • Train employees on conflict resolution and customer service best practices, resulting in a 25%decrease in guest complaints and improved staff performance.

Flight Attendant

Mesa Airlines
Dallas, Texas
10.2014 - 05.2015
  • Ensure the safety and comfort of passengers during flights, consistently exceeding service standards.
  • Conduct pre-flight inspections and briefings, maintaining compliance with safety regulations.
  • Collaborated closely with flight crew members to ensure seamless coordination of in-flight services, demonstrating strong teamwork and project management skills to deliver exceptional travel experiences for passengers.

Education

Bachelor of Arts - English

University of Maryland Global Campus
09-2024

Associate of Social Science - Social Science

West Hills College Lemoore
Lemoore, CA
12-2017

Skills

  • Data Management
  • Search Engine Optimization (SEO)
  • Keyword Research
  • Information Management
  • Customer Service
  • Data Analysis
  • Microsoft SQL Server
  • Object-Oriented Programming
  • Version Control Systems
  • Quality Assurance Testing
  • Staff Management
  • Schedule Development
  • Business Administration
  • Financial Management

Certification

  • 12/01/21, Data Analytics, University of Missouri
  • 03/01/19, Microsoft Suite Training, Marine Corps Community Services
  • 08/01/19, Certified Guest Services Professional, American Hotel & Lodging Association
  • 02/01/19, Human Resources, Baltimore City Community College

Achievements And Awards

RaterLabsDataAnnotation.techTelus

  • 06/01/19, Silver Ottori Award, Marine Corps Community Services Iwakuni
  • 06/01/19, Food and Hospitality Excellence Award Lodge of the Year, Marine Corps Air Station Iwakuni
  • 02/01/22, Dean's List Recipient, University of Missouri Mizzou

Timeline

Data Annotator

DataAnnotation.tech
08.2023 - Current

Search Engine Evaluator

RaterLabs
05.2023 - Current

Advertisement Rater

Telus International
06.2021 - 06.2022

Software Developer Trainee

Revature
02.2021 - 05.2021

Front Desk Supervisor

Inns of the Corps
08.2018 - 08.2020

Flight Attendant

Mesa Airlines
10.2014 - 05.2015

Bachelor of Arts - English

University of Maryland Global Campus

Associate of Social Science - Social Science

West Hills College Lemoore

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Michelle Herman