Michelle Hernandez
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Healthare Now
Miami, FL
01.2023 - 06.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis, basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, x-rays as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Bartender
Millers Kendall Ale House
Miami
03.2014 - 02.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Performed opening and closing duties including restocking supplies.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Participated in weekly team meetings to discuss goals and objectives set by management.
Front Desk
Gastro Health
06.2017 - 05.2019
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Coordinate all aspects of hospital consult calls.
Administrative Assistant
Statewide Electric
03.2015 - 06.2016
- Assisting in the completion and organization of paperwork
- Numbering and filing as well as creating invoices
- Providing employees with necessary information carry out efficient and diligent service
- Set up our workers at different corporations to work and do a job that may be needed.
Education
Some College (No Degree) - LPN
Robert Morgan
Miami, FLSkills
- Microsoft Word
- Excel
- PowerPoint
- Access
- Outlook
- ECW
- Laboratory Specimen Collection
- Procedure Assistance
Languages
- English
- Spanish
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Healthare Now
01.2023 - 06.2024
Front Desk
Gastro Health
06.2017 - 05.2019
Administrative Assistant
Statewide Electric
03.2015 - 06.2016
Bartender
Millers Kendall Ale House
03.2014 - 02.2020
Some College (No Degree) - LPN
Robert Morgan
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