Michelle Hernandez
Rialto
Summary
Experienced with customer service and product knowledge, essential for excelling in shoe sales. Effective communication and interpersonal skills to engage customers and recommend suitable products. Track record of maintaining well-organized inventory and attractive displays to boost sales and customer engagement.
Skilled in child supervision, activity planning, and maintaining open communication. Known for reliability and effective problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
In-Home Babysitter
10.2023 - Current
- Provided attentive care, ensuring safety and well-being of children in home environment.
- Developed engaging activities to promote learning and creativity among children.
- Communicated effectively with parents regarding daily activities and child development progress.
- Implemented routines that fostered consistency, responsibility, and positive behavior in children.
- Monitored children's health, administered medications, and reported any concerns to parents promptly.
- Adapted childcare strategies to accommodate individual needs and preferences of each child.
Shoe Sales Associate
Rocio's Shoes
08.2019 - Current
- Provided exceptional customer service, assisting customers with product selection and fitting recommendations.
- Maintained up-to-date product knowledge to effectively address customer inquiries and enhance sales opportunities.
- Managed inventory levels, ensuring stock availability and organized merchandise displays for optimal presentation.
- Analyzed sales trends to identify top-performing products, adjusting inventory orders accordingly to maximize profitability.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty through effective communication skills.
Crew Member
Tacos El Tio
05.2023 - 10.2023
- Provided exceptional customer service by efficiently processing orders and addressing customer inquiries.
- Collaborated with team members to streamline food preparation processes, enhancing overall service speed.
- Maintained cleanliness and organization of kitchen and workstations, adhering to safety standards.
- Prepared ingredients and assisted in meal preparation to ensure timely service.
Education
High School Diploma -
Eisenhower High School
Rialto, CA06-2024
Student - Pre-Nursing
California State University San Bernardino
San Bernardino, CASkills
- Trustworthiness and honesty
- Positive attitude and energy
- Reliability and punctuality
- Toddler care experience
- Stock replenishment
- Organization
- Customer service
- Hospitality and accommodation
- Attention to detail
- Cleaning and sanitizing
- Food preparation
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Languages
English
Spanish
Timeline
In-Home Babysitter
10.2023 - Current
Crew Member
Tacos El Tio
05.2023 - 10.2023
Shoe Sales Associate
Rocio's Shoes
08.2019 - Current
High School Diploma -
Eisenhower High School
Student - Pre-Nursing
California State University San Bernardino
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