Chelle Bennett-Hesla

.• Accurately retrieve an average of 125 records from Electronic Medical Records (EMR) and/or paper charts.
• Verify patient demographic information is accurate and complies with HIPAA and HITECH regulations.
• Transfer records securely and promptly to our external database.
• Track mileage and daily tasks on required reports, and check for accuracy, before submitting.
• Carefully review all documents and reports for completeness and accuracy
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.
• Pay close attention to detail while completing assignments.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Use critical thinking to break down problems, evaluate solutions, and make decisions.
• Self-motivated, with a strong sense of personal responsibility.
• Managed time efficiently to complete all assignments within deadlines.
• Developed and maintained courteous and effective working relationships.

• Scanned and indexed records and documents for two medical teams, plus the Registration and Intake Team Housing Program, and Recuperative Care Program.
• Responsible for corresponding with County, State, and Federal Court and Corrections offices. As well as, legal and human services case managers on behalf of clients enrolled in our Mandated Treatment Programs and/or Behavioral Health Programs.
• Prepared medical records for release to external entities, complying with HIPAA, 42CFR, and HITECH regulations.
• Promptly complied with Subpoenas and Court Orders.
• Provided clients with their medical records while ensuring that all necessary guidelines were followed to maintain confidentiality.
• Accurately tracked requests for medical records submitted by external entities using Microsoft Excel

Skilled at working independently and collaboratively in a team environment.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently to complete all tasks within deadlines.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Worked well in a team setting, providing support and guidance.
• Paid attention to detail while completing assignments.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.

• Prepared and released medical records to external entities, ensuring strict compliance with HIPAA regulations.
• Met with new clients to review and sign necessary documents, including consent forms, release of information, and registration paperwork.
• Efficiently and accurately processed medical records. Scanned and uploaded onto the electronic medical record (EMR) system.
• Printed records for patients with copies of medical records in accordance with HIPAA.
• Confirmed appointments, communicated with clients, and updated client records.
• Corresponded with clients through email, telephone, or mail.
• Sorted, received, and distributed faxes and mail between teams.
• Worked well in a team setting, providing support and guidance.
• Paid attention to detail while completing assignments.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Self-motivated, with a strong sense of personal responsibility.