MICHELLE H HARRISON
Buffalo,NY
Summary
Personable person drives customer satisfaction through quality service. Uses POS system mastery to process sales transactions and merchandises products to boost sales. Attentive problem solver with excellent conflict resolution skills.
Overview
9
9
years of professional experience
Work History
Lead Sales Associate
Speedway Gas Station
Buffalo, New York
01.2024 - Current
- Greeted customers and provided product information.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Organized store displays for maximum visibility of products.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Monitored stock levels, identified discrepancies, and reported them to management.
PCA
Robert Eiccorn
Buffalo, New York
06.2022 - 11.2024
- Provided assistance to clients with activities of daily living such as bathing, dressing, and grooming.
- Assisted in providing a safe environment for the client by monitoring vital signs and health conditions.
- Transported clients to medical appointments or other activities as needed.
PCA
Blaire Rodgers
Lackawanna, NY
10.2022 - 07.2023
- Assisted patients with bathing and feeding for personal health and wellbeing
- Changed and remade beds with fresh linens every
- Administered patient medication and logged it daily as directed
- Transferred patient with gate belt as needed
- Resolved patient issues by quickly responding to calls and emergencies
- Examined patients for bruises, wounds and symptoms indicating medical needs
Parking Lot Attendant
Mark
Orchard Park, NY
09.2015 - 12.2020
- Secured lots against unauthorized access by keeping gates functional and properly locked after hours
- Guided vehicles into and through parking lot to correct spaces
- Cleaned up both open and enclosed lot spaces with regular sweeping, trash removal and power washing
- Collected money from existing guests based on time spent in lot
Bella Terra Greenhouse
Angola, NY
03.2017 - 09.2020
- Worked with supervisory team to meet customer needs
- Approached and solved problems with initiative and sound judgment
- Stocked store shelves and end-caps with merchandise
- Provided information to customers on products or services
- Kept clean, organized and well-stocked checkout areas
- Data entry
Education
Associate in Science (A.S.) - Paralegal
Erie County Community College
Buffalo, NY03.2004
Certification - Hair,Skin,Nails
Charleston Cosmetology School
North Charleston, SCSkills
- Patient care
- Customer Assistance
- Observation
- Customer service
- Cleaning and sanitizing
- Merchandise restocking
- Sales strategy
- POS system expertise
- Meeting and exceeding sales goals
Timeline
Lead Sales Associate
Speedway Gas Station
01.2024 - Current
PCA
Blaire Rodgers
10.2022 - 07.2023
PCA
Robert Eiccorn
06.2022 - 11.2024
Bella Terra Greenhouse
03.2017 - 09.2020
Parking Lot Attendant
Mark
09.2015 - 12.2020
Associate in Science (A.S.) - Paralegal
Erie County Community College
Certification - Hair,Skin,Nails
Charleston Cosmetology School
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