Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Michelle Hicks

Ridgecrest

Summary

Dynamic professional with a proven track record at Ridgecrest Regional Hospital, excelling in customer service and HIPAA compliance. Demonstrated ability to quickly adapt, enhancing patient care and satisfaction. Skilled in leveraging computer skills and a positive attitude to achieve results, with a commitment to maintaining work ethic and integrity.

Overview

7
7
years of professional experience

Work History

Cashier

Fastrip
03.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Food Service Worker

Child and Youth Program
03.2022 - 06.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Certified Nursing Assistant

Ridgecrest Regional Hospital
02.2022 - 03.2023
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Cashier

Fastrip
11.2020 - 05.2022
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Supportive Living Assistants

New Vision for Independence
07.2018 - 10.2020
  • Ensured client safety by monitoring their environment and addressing potential hazards.
  • Enhanced clients'' daily living by providing personal care, housekeeping, and meal preparation services.
  • Supported clients'' mental well-being by engaging in meaningful conversations and recreational activities.
  • Improved overall client satisfaction by providing exceptional service tailored to individual needs and preferences.
  • Collaborated with healthcare professionals to ensure consistent delivery of quality care for each client.

Education

No Degree - Business

Cerro Coso Community College
Ridgecrest, CA
12-2025

Skills

  • Customer service
  • Quick learner
  • HIPAA compliance
  • Fast learner
  • Positive attitude
  • Time management
  • Work ethic and integrity
  • Computer skills

Timeline

Cashier

Fastrip
03.2024 - Current

Food Service Worker

Child and Youth Program
03.2022 - 06.2024

Certified Nursing Assistant

Ridgecrest Regional Hospital
02.2022 - 03.2023

Cashier

Fastrip
11.2020 - 05.2022

Supportive Living Assistants

New Vision for Independence
07.2018 - 10.2020

No Degree - Business

Cerro Coso Community College

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Michelle Hicks