Michelle Higdon
Phoenix,AZ
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Department Specialist
Albertsons / Safeway
06.2015 - Current
- Grocery Department Specialist for Frozen and Dairy for 3 years(2015-2018).
- Lead GM Department Specialist for 6 years (2018-current time).
- Build GMI for Southwest Division / Big Book for GM Department.
- Provide signs for stores on weekly basis.
- Execute seasonal pricing with ordering graphic tags for each season.
- Review all copient offers for our month long GM pricing and seasonal offers.
- Approve new items in 1World Sync for GM.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Organized and detail-oriented with strong work ethic.
- Led effective team by mentoring, coaching and providing assistance to all Department Specialist and ASM.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Scanning Coordinator - STORE 985
Albertsons Grocery Store
01.2001 - 06.2015
- Managed high level of attention to detail in recording and maintaining accurate product data, resulting in minimal errors and discrepancies.
- Facilitated smooth department transitions during seasonal changes or promotional events by proactively updating product information and adjusting displays as needed.
- Reduced discrepancies in inventory counts by conducting thorough audits and rectifying any issues promptly.
- Kept high average of performance evaluations.
- Maximized operational efficiency by quickly adapting to changes in store procedures or new technology advancements related to scanning processes.
- Demonstrated excellent problem-solving skills by addressing inventory or pricing issues promptly, ensuring minimal disruption to store operations.
- Developed strong working relationships with vendors to ensure timely delivery of merchandise, optimizing stock levels at all times.
- Consistently met deadlines for completing price updates, ensuring that customers received accurate pricing information during their shopping experience.
- Maintained compliance with company policies and industry regulations by staying up-to-date on training requirements and best practices in scanning coordination.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
Lobby Clerk - STORE 985
Albertsons Grocery Store
02.2000 - 01.2001
- Went thru CAP for GM.
- Ordered Candy, Batteries, Lighters / throw loads when orders came in.
- Did inventory for Lobby.
- Stocked shelves with any back stock on daily basis.
- Provided exceptional customer service to promote positive movie-going experience.
- Assisted with special events marketing to increase visibility and maximize movie and candy sales.
- Maintained open communication channels between shifts to guarantee consistent service standards across all hours.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Checked IDs for age-restricted item in compliance with regulations.
- Kept lobby area working efficiently by restocked supplies.
- Maintained clean and organized lobby area, creating comfortable atmosphere for customers.
- Paid attention to detail while completing assignments.
Education
Peoria Accelerated High School
Peoria, AZSkills
- Expert Communication
- Filing and data archiving
- Proofreading abilities
- Project Planning
- Strong Problem Solver
- Strategy planning
- Proofreading
- Excel spreadsheets
- Promotions and specials
- Professional and mature
- Data entry expertise
- Attention to Detail
- Teamwork and Collaboration
- Training and mentoring
I love to spend time with my family. Go on hikes and enjoy all the small moments in life.
Hiking for me is one of my favorite things to do. You get to enjoy the beauty of this beautiful world we are in each step you take. I love to enjoy the sunrise and sun set as I must say Arizona is one of the perfect places to enjoy both. Spending time with my family is the best, as I have gotten older I realize more and more that time is so short so every dinner, laugh, card game, bowling night, really any time I have with them is moments that I cherish.
Timeline
Department Specialist
Albertsons / Safeway
06.2015 - Current
Scanning Coordinator - STORE 985
Albertsons Grocery Store
01.2001 - 06.2015
Lobby Clerk - STORE 985
Albertsons Grocery Store
02.2000 - 01.2001
Peoria Accelerated High School
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