Michelle Hill

Responsible for overseeing all operations for over 1100 units, including 8 multifamily assets all over the South Houston market, including League City, Alvin, Baytown, Webster, and Seabrook. This is a mix of garden-style B+ to B- assets, including fee-managed and owner/managed.

• Conducted market research to evaluate current rental rates and identify potential opportunities for increased revenue.
• Developed strategies to improve occupancy levels in assigned properties.
• Coordinated with maintenance staff to ensure all repairs were completed in a timely manner.
• Monitored tenant compliance with lease terms and regulations.
• Created and implemented annual budget for each property in the region.
• Conducted regular inspections of properties to ensure safety standards were met.
• Maintained accurate records of all financial transactions related to property management activities.
• Resolved tenant disputes in a professional and courteous manner.
• Reviewed renewal leases prior to expiration date and adjusted rental rates as needed.
• Provided guidance and support to onsite personnel regarding best practices in leasing, marketing, customer service.
• Attended trade shows and industry events to promote properties within the region.
• Assisted with training new employees on proper procedures for handling tenant issues or complaints.
• Established relationships with vendors who could provide goods and services at competitive prices.
• Conducted periodic inspection of vacant apartments for market-ready condition.
• Recruited, coached and guided top talent for on-site staff managerial positions.

Responsible for overseeing all operations for over 1500 units Including 7 Multifamily assets all over the Houston market and Austin. My portfolio was a mix of Garden style, New construction Class A, a+ Senior Living highrise, and B+ - B- Assets.

• Responsible for overseeing all operations for over 1700 units Including 8 Multifamily assets all over the Houston market including, 1960 area, Katy, Mid-town, Huntsville, Waller, College Station, & the woodlands which is a mix of Garden style, New construction Class A, Mid-rise hotel conversions, Highrise renovation lease up, Class A New construction BTR ( built to rent single family home duplex's ) & Class A new construction lease up affordable & Tax credit.

• Responsible for overseeing all operations for over 1600 units including 6 multifamily assets in Houston, Pasadena, and Cypress markets which were a mix of Class A, Luxury Mid-rise, Senior Living, & Garden style
• I also oversaw 5 San Antonio properties as well as 2 Houston Properties for over a year traveling back and forth on a weekly basis.

• Responsible for overseeing all operations for over 2000 units including 8 multifamily assets the Clear Lake and spring Branch Markets

• Self - Stay at Home Mom - Taught Piano and Guitar Lessons from home

• Various Positions In, Houston Region including Regional Trouble Shooter/Roving Manager/ Member of the due diligence team
• Worked directly under RVP and closely with all RM's.

• Started as Leasing agent and worked myself up managing a class A asset before joining Alliance Residential Management.