Michelle Hill
Victorville,CA
Summary
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
4
4
years of professional experience
Work History
Caregiver
Jordan home health care
Victorville, CA
02.2015 - 02.2019
- Improved patient outlook and daily living through compassionate care.
- Supported bathing, dressing and personal care needs.
- Coordinated transportation services for clients when necessary.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Front Desk Receptionist
Travelodge
Blythe, California
04.2016 - 08.2016
- Updated and maintained office policies and procedures.
- Collated, bound and stored computer-generated reports.
- Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Signed for packages, recorded deliveries and distributed to personnel.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Assisted in the management of the company's social media accounts.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Scheduled and confirmed appointments for clients and staff.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Assisted with scheduling appointments for clients and visitors.
Education
GED -
Job Corps
San Marcos, TX07-2003
Skills
- Medication coordination
- Documentation
- Compassionate client care
- Care plan adherence
- Medication and appointment reminders
- Hoyer lifting equipment
- Housekeeping tasks
- Patient companionship
- Multitasking and organization
- Flexible schedule
- Nutrition
- Daily living assistance
- Meal preparation
- Verbal and written communication
- Housekeeping
- Progress documentation
- Compassionate communication
- Heavy lifting
- Team collaboration
- Social interaction
Timeline
Front Desk Receptionist
Travelodge
04.2016 - 08.2016
Caregiver
Jordan home health care
02.2015 - 02.2019
GED -
Job Corps
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