Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Hoesli

Salina,Kansas

Summary

Accounting Secretary for 5 years. Receptionist also . Motivated Customer Service Representative with over 8 years' retail experience in fast-paced, team-based environment. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in English. Accountable Branch Secretary demonstrating a high level of ownership and initiative. Quick and effective at decision making and maintaining excellent customer service throughout the sales process.

Overview

15
15
years of professional experience

Work History

Accounting Secretary

Hannebaum Grain
09.2020 - 06.2025
  • Increased department efficiency with the implementation of automated accounting software programs.
  • Cultivated strong client relationships, maintaining open lines of communication regarding their accounts and assisting with any concerns or requests.
  • Maintained strict confidentiality of sensitive financial data, ensuring company-wide compliance with privacy regulations and policies.
  • Reduced errors in financial statements through meticulous attention to detail and thorough review procedures.
  • Ensured timely vendor payments by diligently managing accounts payable processes.
  • Collaborated with team members to develop and implement internal controls for stronger financial management.
  • Maintained confidentiality of information related to receiving, recording and depositing of funds.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Branch Secretary

Cleary Building Corp.
08.2018 - 09.2020
  • Managed accounts receivable and payable operations.
  • Wrote and edited professional correspondence, memorandum and emails.
  • Handled all calls and face-to-face contact with clients in a professional and enthusiastic manner.
  • Coordinated with appropriate administrative staff to address operational, and financial questions.

Course Attendant

Greatlife Golf & Fitness
09.2010 - 08.2018
  • Kept facilities clean, neat and organized at all times to give areas a professional and fresh appeal.
  • Responded to customer requests in an efficient manner.
  • Answered questions and provided information about [Area].
  • Removed safety hazards, soiled items and trash from customer areas.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Supervised and directed all merchandise and shipment processing.

Education

General - undefined

University Of Phoenix
Tempe, AZ

Dental Assistant - undefined

Salina Area Technical College
Salina, KS
01.1992

High School Diploma - undefined

Salina High School South
Salina, KS
01.1984

Skills

  • Inventory management
  • Customer service
  • Safety awareness
  • Cleaning procedures
  • MS Windows proficient
  • Mailing system profecieciant I
  • Filling
  • Team building expertise
  • Skilled problem solver
  • Planning and organization

Timeline

Accounting Secretary

Hannebaum Grain
09.2020 - 06.2025

Branch Secretary

Cleary Building Corp.
08.2018 - 09.2020

Course Attendant

Greatlife Golf & Fitness
09.2010 - 08.2018

General - undefined

University Of Phoenix

Dental Assistant - undefined

Salina Area Technical College

High School Diploma - undefined

Salina High School South