Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
StoreManager
Michelle Hoff

Michelle Hoff

Denton,TX

Summary

To work in a public service career that satisfies the desire to better the community.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

31
31
years of professional experience

Work History

Admissions Coordinator

Solaris Healthcare
Pensacola, FL
06.2024 - 11.2024
  • Clinically process referrals from three major hospitals, doctors' offices and hospice companies for 180 bed facility for both long term care and skilled nursing care
  • Coordinate with case managers, nurses, families and doctors to ensure the facility can clinically accept potential patient or resident
  • Responsible for submitting for authorizations to insurance companies for skilled patients, setting up transportation for patients, walking patients and families through the process of long-term care and explaining the Medicaid process
  • Signing admissions agreements, business consent forms, making sure all clinicals are up to date as well as advanced directives and insurance information before patient admits
  • Give tours, audit meals and call families every Friday to make sure family members have no concerns or questions

Title and Registration Coordinator/ Fleet Manager

PRIMORIS SERVICES CORPORATION
Denton, TX
04.2023 - 06.2024
  • Responsible for registrations and titles for more than 5,000 newly leased, rented, owned and current fleet vehicles operating under 6 utility companies located in multiple states throughout the United States
  • Process title transfers, registrations and RPO's for new and transferred units' transactional paperwork at county tax offices in person and online, with a high level of detail and accuracy
  • Ensure all registrations and inspections as well as plates are current and up to date and qualified new units are added to Texas and California IRP accounts with current IFTA licenses and stickers, MCCS, HVUT, proper apportioned or token plates or added to fleet or PFR accounts
  • Responsible for overseeing new checked in equipment and trucks from initial delivery to dealership and follow progress to the yard and obtain weight tickets, MSO's, leasing agreements, inspections, VIN verifications, SMOG checks, and DOT inspections in a timely manner to get the units plated and working as soon as possible
  • California PFR units' registrations are renewed monthly, and add newly purchased or leased equipment weekly
  • Daily, weekly and monthly title, registration, decommission and IRP reports
  • Work with Ritchie Brothers Auctions at various locations throughout the United States when a unit is decommissioned and sold
  • Responsible for titles, including requesting missing titles from various states if no title is present, and obtaining lien releases from banks and duplicate titles in time for auctions during the year

Admissions Coordinator

DENTON REHABILITATION AND NURSING
Denton, TX
01.2022 - 04.2023
  • Responsible for processing upwards of 30 hospital referrals per week for inpatient short-term rehabilitation and long-term care
  • Insurance verification and coordinating with hospital case managers and families, ensuring the facility can clinically treat patients and insurance covers admission
  • Facilitates daily census reports and hospital reporting
  • Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures
  • Markets programs and facilities by preparing and providing informational brochures, writing and placing advertisements, answering questions, and conducting 5-10 tours a day
  • Obtains applicant information by requesting completed applications and medical information, verifying and clarifying information, interviewing patients and family members, and explaining admissions criteria
  • Manages the onboarding of staff and patients
  • Prepares admissions reports by collecting, analyzing, and summarizing data and trends
  • Organizes patient records and documentation
  • Ensure all admissions contracts and legal forms are properly explained and signed upon admission

Property Manager

HOFF PROPERTIES, INC.
Denton, TX
03.1994 - 07.2017
  • Oversight over residential properties which totaled over one million dollars in worth
  • Duties included but were not limited to: managing up to 200 multi-family and single family units with use of Excel spreadsheets, scheduled and performed maintenance (both recurring and as needed basis) by contacting third party contractors or performing myself, performed all property owner reports at the end of each month with Excel and detailed both rent and maintenance expenses, and collection of all rent or maintenance payments from tenants
  • Other responsibilities included aid to tenants in understanding of complex lease agreements such as the TAA lease, filing of court documents pertaining to eviction proceedings, creation of past-due notices on tenant accounts, advertising properties via newspaper and scheduling physical tours over the phone, and filing Federal Income Tax Returns for Hoff Properties through Turbo Tax
  • Also obtained working knowledge of framing new walls, painting and texturing, repairing holes with dry wall, plumbing (disposals, toilets, sinks, bathtubs, showers), and repairs on electrical fixtures such as ceiling fans and lights

Education

TEXAS WOMAN'S UNIVERSITY - Political Science, Criminal Justice, English, Creative Writing

TEXAS WOMAN'S UNIVERSITY

Skills

Strong organization

Data verification

Client relations

Medical admissions processes

Rapport building

Process management

Sales experience

Records maintenance

Computer literacy

Business correspondence writing

Report preparation

Application review

Well-versed in insurance

Marketing

Medical terminology proficiency

Experience in medical admissions

Planning and coordination

Teamwork and collaboration

Problem-solving

Problem-solving abilities

Multitasking

Reliability

Excellent communication

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementHealthcare benefitsPaid time off

Timeline

Admissions Coordinator

Solaris Healthcare
06.2024 - 11.2024

Title and Registration Coordinator/ Fleet Manager

PRIMORIS SERVICES CORPORATION
04.2023 - 06.2024

Admissions Coordinator

DENTON REHABILITATION AND NURSING
01.2022 - 04.2023

Property Manager

HOFF PROPERTIES, INC.
03.1994 - 07.2017

TEXAS WOMAN'S UNIVERSITY - Political Science, Criminal Justice, English, Creative Writing

TEXAS WOMAN'S UNIVERSITY

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Michelle Hoff