Michelle Hoke
Pasadena
Summary
Strategic Workforce Planning & Staffing Leader with deep expertise building nationwide talent pipelines, forecasting technical labor demand, and optimizing staffing strategies for turnaround, outage, and project-based work. Known for partnering closely with Operations, HRBPs, and business leaders to align manpower resources with organizational needs while elevating candidate experience, strengthening retention, and fostering a people-focused culture. Recognized for creating scalable recruiting processes, developing high-performing teams, and leveraging data to improve visibility, efficiency, and workforce agility across the U.S.
Overview
17
17
years of professional experience
Work History
Workforce Planning & Staffing Manager - US
Acuren
10.2023 - Current
- Collaborated with manager to determine regions short and long-term hiring needs.
- Lead and mentor the US Recruitment team, establishing best practices, performance standards, and data-driven recruiting processes.
- Drive consistency and efficiency across U.S. recruiting operations by implementing scalable processes, metrics, dashboards, and reporting to improve visibility into hiring performance.
- Oversee strategic recruitment events (career fairs, non-traditional outreach, training programs) ensuring strong candidate engagement and workforce development outcomes.
- Lead the development and execution of an integrated U.S. workforce planning and staffing strategy supporting all technical field inspection roles across multiple regions.
- Partner with GMs, divisional leadership, and hiring managers to forecast manpower needs for turnarounds, outages, and project-based work, ensuring proactive alignment between operational demand and staffing supply.
- Build and maintain nationwide talent pipelines across multiple technical skill sets, enabling rapid mobilization for high-priority projects.
- Oversee national staffing initiatives, including recruitment campaigns, trade school partnerships, military outreach, college programs, and community events to strengthen field technician pipeline.
- Collaborate with Operations, HR, and Workforce Planning teams to support certification pathways, career progression, mentoring, and technical upskilling programs.
- Lead full-cycle recruiting for specialized NDT, API, Rope Access, and mechanicaL roles, including resume review, qualification screening, interviewing, and candidate advancement.
- Partner with Operations to ensure seamless onboarding, coordinating logistics, travel, equipment, and site-readiness for new technical hires.
- Oversee the preparation and delivery of offer letters, ensuring compliance with compensation structures, hiring policies, and consistent communication with candidates.
- Track and maintain project staffing metrics and KPIs—hiring velocity, funnel health, fill rates, redeployment, and campaign performance—to support data-driven decisions and leadership reporting.
- Build and sustain collaborative relationships with internal teams and external partners, enhancing workforce agility and deployment efficiency.
- Driving operational readiness through proactive staffing, coordination, and logistical planning for TARs and projects.
Senior Regional Staffing Coordinator - Gulf Region
MISTRAS Group
04.2011 - 10.2023
- Collaborated with manager to determine regions short and long-term hiring needs.
- Interviewed, hired, and mentored new personnel and oversaw all staffing operations.
- Coordinated job postings and advertisements for maximum exposure and response rate.
- Crafted detailed job descriptions and job postings, obtaining necessary information from hiring managers.
- Collaborated with managers to identify and address employee relations issues.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Utilized online applicant tracking system to screen resumes for all job openings.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Cultivated relationships with recruitment agencies for access to larger talent pools.
- Completed human resource operational requirements by scheduling and assigning employees.
- Coordinated and administered job fairs and other recruitment events to engage potential talent.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Worked alongside global business leader to deploy new training strategies.
- Developed and facilitated new-hire orientations.
- Assisted with personnel records management to support recordkeeping accuracy.
- Developed and implemented onboarding and orientation programs for new employees.
- Coordinated with Quality Assurance Dept for all exams
- Assisted with writing job postings and job descriptions for boards.
- Managed pre-employment, random & return-to-duty drug testing policies to ensure compliance
- Scheduled safety council classes for all employees
- Recruit for and staff all fulltime and temporary positions for turnaround work
Human Resource and Safety Supervisor
Uni-Form Components
07.2008 - 04.2011
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Completed workplace safety and hazard inspections.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Instructed employees on OSHA standards.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Participated in safety meetings by answering questions from staff members.
- Responded to any emergencies as instructed and with utmost efficiency.
- Monitored safety practices of new and existing employees.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Recruited top talent to maximize profitability.
Education
Associate of Applied Science - Business Administration And Management
MTI College of Business and Technology
Houston, TXSkills
- US Workforce Planning & Forecasting
- Multi-Region Technical Staffing
- Turnaround / Outage / Project Mobilization
- Talent Pipeline Development
- Recruiting Operations Leadership
- NDT, API, Rope Access & Mechanical Staffing
- Process Optimization & Standardization
- Data-Driven Decision Making & Metrics
- Labor Market Intelligence & Competitive Analysis
- Team Leadership, Mentorship & Coaching
- Cross-Functional Executive Collaboration
- Candidate Experience & Retention Strategy
- Skills Matrix Management
- Employer Branding & Recruiting Campaigns
- Onboarding Optimization
- Workforce Redeployment Strategy
- Safety & Quality Compliance
Timeline
Workforce Planning & Staffing Manager - US
Acuren
10.2023 - Current
Senior Regional Staffing Coordinator - Gulf Region
MISTRAS Group
04.2011 - 10.2023
Human Resource and Safety Supervisor
Uni-Form Components
07.2008 - 04.2011
Associate of Applied Science - Business Administration And Management
MTI College of Business and Technology