- Outdoor Recreation
- Gardening
- Crafting and DIY Projects
Michelle Holzmeister
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Billing and Bookkeeping
Colorado West Ophthalmology Associates
07.2014 - Current
- Assist with financial tasks such as billing and bookkeeping, supporting the overall stability and success of the practice.
- Assist with billing procedures to ensure accurate invoicing and prompt payment from patients and insurance companies.
- Process payments efficiently and addressing any discrepancies promptly.
- Enhance patient satisfaction by promptly addressing concerns and resolving billing issues.
- Increased revenue by diligently processing payments, and resolving billing issues.
Receptionist
Colorado West Ophthalmology Associates
07.2014 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Office Manager
Colorado Kitchen & Bath Designs
07.2013 - 02.2014
- Provided exceptional customer service when addressing clients in person or via phone calls
- Oversaw daily office routines such as answering phones, greeting customers, payroll, preparing and making bank deposits and customer billing
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Office Manager
Kitchen & Bath Designs
02.2008 - 07.2013
- Provided exceptional customer service when addressing clients in person or via phone calls
- Oversaw daily office routines such as answering phones, greeting customers, payroll, preparing and making bank deposits and customer billing
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Secretary
Western Slope Building Specialties
11.2005 - 02.2008
- Provided exceptional customer service when addressing clients in person or via phone calls
- Oversaw daily office routines such as answering phones, greeting customers and customer billing
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
High School Diploma -
Montrose High School
Montrose, COSkills
- Reliable and trustworthy
- Task management expertise
- Administrative support
- Transaction tracking and reporting
- Professional phone communication
- Computer and Microsoft Office Skills
- Front desk operations
- Cash management expertise
- Proficient in maintaining patient/customer privacy
- Procurement of office materials
Interests
Timeline
Billing and Bookkeeping
Colorado West Ophthalmology Associates
07.2014 - Current
Receptionist
Colorado West Ophthalmology Associates
07.2014 - Current
Office Manager
Colorado Kitchen & Bath Designs
07.2013 - 02.2014
Office Manager
Kitchen & Bath Designs
02.2008 - 07.2013
Secretary
Western Slope Building Specialties
11.2005 - 02.2008
High School Diploma -
Montrose High School
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