Summary
Work History
Education
Skills
Timeline
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Michelle Horner

Washougal,WA

Summary

Dynamic and results-oriented professional with a proven track record in sales and customer service, notably at Chevron. Excelled in relationship building and cash handling, enhancing customer satisfaction and loyalty. Demonstrated exceptional teamwork and collaboration skills, contributing to a positive work environment. Skilled in POS system operation and conflict resolution, consistently meeting sales goals.

Work History

Sales Associate

Chevron
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales ,cars,phones

Tripple C Autobrokers
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sales Associate

Grochery Outlir
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Bakery Worker,bakeing

WinCo Foods
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.

Night Stocker

Costco
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
  • Unloaded arriving product stock and moved to store display areas.
  • Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
  • Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.

Deli Clerk-foodcourt

Costco
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.

Head Housekeeper

Roadway Express
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Associate Of General Studies - Gen Education

Grant High School
Portland, OR

Bachelor Of International Business Economics - Gender Studies

Lents High School
Portland, OR
08.1992

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Complex Problem-solving
  • Sales strategies
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Sales training
  • Strategic planning
  • Inventory tracking
  • Sales development
  • Building rapport
  • Inventory control
  • Policy and procedure adherence
  • Merchandise display
  • Product recommendations
  • Order processing
  • Sales goals attainment
  • Display setup
  • Brand promotion
  • Point of sale operation
  • Negotiation tactics
  • Relationship selling
  • Product promotions
  • Business development
  • Persuasion techniques
  • Sales trends
  • Shipment processing
  • Promotional support
  • Fraud detection
  • Fitting room maintenance
  • Cold calling
  • Product demonstrations
  • Sales forecasting
  • Dispute mediation
  • Self-checkout assistance
  • Contract preparation
  • Customer engagement
  • Verbal and written communication
  • Friendly and outgoing
  • Expert in subject
  • Task prioritization
  • Merchandising
  • Client retention strategies
  • Upselling and cross selling
  • Feedback implementation
  • Hospitality and accommodation
  • Superb time management
  • Price quote preparation
  • Contact follow-up
  • Inventory control procedures
  • Reading comprehension skills
  • Excellent communication skills
  • Retail loss prevention
  • Goal tracking
  • Product guidance
  • Retail merchandising expertise
  • Positive and professional
  • Calm demeanor
  • Financial records oversight
  • Exceeds sales goals
  • Service oriented
  • New teller training

Timeline

Sales Associate

Chevron

Sales ,cars,phones

Tripple C Autobrokers

Sales Associate

Grochery Outlir

Bakery Worker,bakeing

WinCo Foods

Night Stocker

Costco

Deli Clerk-foodcourt

Costco

Head Housekeeper

Roadway Express

Associate Of General Studies - Gen Education

Grant High School

Bachelor Of International Business Economics - Gender Studies

Lents High School

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Michelle Horner