Michelle Howard
Odessa,FL
Summary
Exceptional knowledge of principles and processes for providing customer and personal healthcare Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
17
17
years of professional experience
1
1
Certification
Work History
Respiratory Therapist
First Nation Group
Fort Myers, FL
03.2022 - Current
- Demonstrated extensive experience in sales and education for eXciteOSA, BONGO, MyAirvo2, BiWaze Cough and Clear, and all Resmed products.
General Manager
Lincare Holdings
Clearwater, FL
02.2021 - 03.2022
- Provides instruction to patients and/or caregivers on the proper use of equipment and/or respiratory care procedures. As a respiratory therapy general manager, I supervised respiratory therapy technicians and customer service representatives, oversee department operations, approve and direct budgets, hire and manage employees, and fill in for respiratory therapy technicians and customer service representatives as necessary. My responsibilities include providing virtual CPAP and EMF set-ups to patients, supervising and disciplining respiratory technicians and customer service representatives, reporting to department heads or directors, preparing reports, and utilizing, evaluating, and maintaining equipment. My job duties also include direct patient communication and treatment, training and evaluating personnel, and delegating tasks to staff. I worked with Microsoft, LITE, SameSurf, DocuSign, SleepGlad, and more. I was in constant communications with center managers, area managers, and regional managers within the company.
Registered Respiratory Therapist
Morton Plant Hospital
Clearwater, FL
12.2018 - 03.2021
- Exceptional knowledge of principles and processes for providing customer and personal healthcare services
- Good communication skills to thoroughly explain all treatments and therapies to patients and their family members
- Provide assessment, treatment, and further evaluation to patients
- Working under minimal supervision as a team leader
- Day shift therapist responsible for setup and management of Ventilator devices
- Performed pulmonary function testing
- While an assistant cleaned set-up and assisted with malfunctioning equipment
- Knowledge of oxygen and medical gas therapy
- Knowledge of humidity and aerosol therapy
- Follow written and verbal orders from physicians
- Neonatal experience, codes, deliveries, intubations
Registered Respiratory Therapist
Tampa Community Hospital
Tampa, FL
07.2017 - 12.2018
- Exceptional knowledge of principles and processes for providing customer and personal healthcare services
- Good communication skills to thoroughly explain all treatments and therapies to patients and their family members
- Provide assessment, treatment, and further evaluation to patients
- Working under minimal supervision as a team leader
- Day shift therapist responsible for setup and management of Ventilator devices
- Performed pulmonary function testing
- While an assistant cleaned set-up and assisted with malfunctioning equipment
- Knowledge of oxygen and medical gas therapy
- Knowledge of humidity and aerosol therapy
- Follow written and verbal orders from physicians
- Neonatal experience, codes, deliveries, intubations
Registered Respiratory Therapist
Northside Hospital
Saint Petersburg, FL
01.2013 - 07.2018
- Exceptional knowledge of principles and processes for providing customer and personal healthcare services
- Good communication skills to thoroughly explain all treatments and therapies to patients and their family members
- Provide assessment, treatment, and further evaluation to patients
- Working under minimal supervision as a team leader
- Day shift therapist responsible for setup and management of Ventilator devices
- Performed pulmonary function testing
- While an assistant cleaned set-up and assisted with malfunctioning equipment
- Knowledge of oxygen and medical gas therapy
- Knowledge of humidity and aerosol therapy
- Follow written and verbal orders from physicians
- Neonatal experience, codes, deliveries, intubations
- Lead night shift Respiratory Therapist
Corporate Trainer McDonalds
McDonald's
Dallastown, PA
01.2008 - 01.2012
- Chosen by the District Manager to be a corporate trainer throughout the state of Florida
- Trained new team members in all aspects of the company
- Assisted in the development of new policies and procedures
- Developed skills in management and human resources
- Developed excellent leadership skills
- Responsible for accounting for all inventory
- Analyzed sales data along with on hand inventory to produce loss estimates for senior management
- Interacted with customers on a regular basis to ensure their expectations were being either adequately met or exceeded
- Provided suggestions to corporate management (some of which were subsequently implemented) in order to improve the "customer experience"
- Worked independently with minimal guidance when responding to customer issues
Education
Associate's degree - Respiratory Care
Respiratory Care Concorde College
Tampa, FL10.2012
High school diploma or GED - undefined
Red Lion Area Senior High School
Red Lion, PA05.2010
Skills
- CPR
- Nicu
- Critical Care Experience
- Outlook
- EMR Systems
- Sales
- Microsoft Word
- Medication Administration
- Microsoft Excel
- DocuSign
- ICU Experience
- Cerner
- Management
- Epic
- Microsoft Office
- Hospital Experience
- Healthcare
- ACLS
- Nursing
- Time management
- Microsoft Powerpoint
- NRP
Certification
- ACLS Certification
- RRT
- BLS Certification
- CRT
Timeline
Respiratory Therapist
First Nation Group
03.2022 - Current
General Manager
Lincare Holdings
02.2021 - 03.2022
Registered Respiratory Therapist
Morton Plant Hospital
12.2018 - 03.2021
Registered Respiratory Therapist
Tampa Community Hospital
07.2017 - 12.2018
Registered Respiratory Therapist
Northside Hospital
01.2013 - 07.2018
Corporate Trainer McDonalds
McDonald's
01.2008 - 01.2012
Associate's degree - Respiratory Care
Respiratory Care Concorde College
High school diploma or GED - undefined
Red Lion Area Senior High School