MICHELLE HOWE
Fort Wayne,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
18
18
years of professional experience
Work History
Post Closing Government Insuring Team Lead
Ruoff Home Mortgage
11.2016 - Current
- Ensure Compliance with government program regulations by providing training for specific staff members
- Supervise ongoing daily production workflows
- Collaborate with leaders to direct workflow and support operations.
- Keep accurate and detailed records of personnel progress and productivity.
- Monitor daily and weekly key performance indicators to maintain on-track status.
- Conduct performance reviews each quarter, offering praise and recommendations for improvement.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Loan Officer
3rivers FCU
03.2007 - 08.2016
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials as well as other relationship opportunities.
Education
High School Diploma -
Norwell High School
Ossian, INSkills
- Administrative support expertise
- Customer service excellence
- Problem-solving skills
- Regulatory Compliance
- Verbal and Written Communication
- Documentation and Recordkeeping
- Attention to detail
- Conflict management
- Coaching and mentoring
- Quality control
- Schedule management
Timeline
Post Closing Government Insuring Team Lead
Ruoff Home Mortgage
11.2016 - Current
Loan Officer
3rivers FCU
03.2007 - 08.2016
High School Diploma -
Norwell High School
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