Michelle Howell
Carmichael,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Temporary New Home Sales Assistant
Jwilliams Staffing
08.2023 - Current
- I am regularly requested at Lennar, Woodside Homes, and Signature Homes
- I have worked as an ongoing temporary assistant in Woodland, Sacramento and surrounding areas
- I have begun training in Salesforce and NewStar.
Café Owner
La Bou Bakery & Café / California Center Cafe
03.2014 - 08.2020
- Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Mentored and trained employees to improve performance and encourage professional growth.
Café Owner
Feather Cafe
01.2020 - 06.2020
- This café was an extension of our main café and offered similar items ready to go vs custom orders which were prepared and delivered daily from the main café.
Operations Manager
La Bou Bakery & Café
09.2007 - 03.2014
- Responsible for the oversight of seven other sites and café managers plus actively managing the Power Inn, Sacramento location daily
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted in recruiting, hiring and training of team members.
New Home Sales Agent
The Reiser Group
11.2006 - 09.2007
- Performed daily associate duties to sell, close and record homes for new buyers in Santa Rosa, CA
- Sold homes in Davis, CA in half the expected closeout time and was recruited to work in Santa Rosa, CA.
- Addressed client concerns promptly, resolving any issues that arose during the home buying process.
- Communicated effectively with diverse clientele, adapting communication style as needed to build rapport quickly.
- Worked closely with title companies to ensure smooth closings while minimizing delays or complications.
New Home Jr. Sales Agent
KB Home
07.2006 - 11.2006
- Assisted with managing the sales process and communicating with the buyer from the first interaction through the close of escrow
- Greeted and qualified visitors while demonstrating model homes and home sites
- Prepared and gave sales presentations about our community to local Real Estate Companies.
New Home Sales Associate
Agent Network
04.2006 - 07.2006
- I professionally staffed builders as a qualified agent in hopes for a permanent position
- I was regularly and specifically requested at John Laing Equinox, Meridian and Strada Communities, Renaissance Homes, US Homes, Lennar, Brenson, Winchester Country Club and Christopherson Homes.
Realtor Associate
Riverpoint Realty
05.2002 - 04.2006
- Communicated with clients, researched and evaluated properties, and developed original marketing materials to promote the properties
- Farmed a particular community in Sacramento and built relationships with local businesses and potential clients
- Scheduled and managed appointments to show homes, and arranged meetings with buyers and sellers
- Advised buyers during home-visits and inspections
- Communicated with all involved parties in a timely and professional manner
- Effectively utilized web-based tools to manage a database of customers and prospects.
Skills
- Although I have had two different careers, one in hospitality and one in sales I believe I have excelled due to my communication skills I am approachable, relatable and an effective communicator which also means that I am a great listener As a former business owner and having prior management experience I have learned an incredible amount of useful information This includes what motivates people, how they want to be spoken to, how they want to be perceived and treated It is important to understand these things when trying to sell them something A sales strategy that works for one family will not usually work for another Being able to decipher these motivations often helps close the sale The most important leadership quality that I possess is the idea that you must lead by example I am not a person to pass off a difficult or uncomfortable task because it might be beneath me or something I would pay an employee to typically take care of I always worked side by side my staff in the cafes In New Home Sales as a Jr agent I wrote contracts for my superiors knowing that I would never see any compensation for the sales contracts that I wrote myself I took the knowledge from that position and landed at a community that benefited from the things that I learned
Timeline
Temporary New Home Sales Assistant
Jwilliams Staffing
08.2023 - Current
Café Owner
Feather Cafe
01.2020 - 06.2020
Café Owner
La Bou Bakery & Café / California Center Cafe
03.2014 - 08.2020
Operations Manager
La Bou Bakery & Café
09.2007 - 03.2014
New Home Sales Agent
The Reiser Group
11.2006 - 09.2007
New Home Jr. Sales Agent
KB Home
07.2006 - 11.2006
New Home Sales Associate
Agent Network
04.2006 - 07.2006
Realtor Associate
Riverpoint Realty
05.2002 - 04.2006