Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michelle Huber

Billerica,MA

Summary

Dynamic Administrative Assistant at WJ Huber Group with exceptional organizational skills and a keen attention to detail. Proven ability to streamline administrative processes and enhance team efficiency. Proficient in Microsoft 365, I excel in communication and adaptability, ensuring a positive experience for both clients and colleagues. A dedicated team player committed to excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Administrative Assistant

WJ Huber Group
Billerica, MA
01.2005 - Current
  • Responded to customer inquiries via phone or email in a professional manner.
  • Maintained filing system for records, correspondence and other documents.
  • Provided administrative support to management team including preparing reports and presentations.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Front Desk Coordinator/CDA

Grateful Dentists (formerly Lyons Dental)
Billerica, MA
12.2006 - 11.2023
  • Managed front desk operations including greeting patients, assisted with scheduling of appointments, managed phone calls and emails from patients.
  • Verified patient insurance coverage, communicated any changes to the appropriate personnel.
  • Performed administrative duties including filing charts, collecting payments and reconciling daily transactions.
  • Provided assistance to dentist during treatment procedures, sterilized instruments and prepared trays for use during treatments.
  • Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Education

Some College (No Degree) - Business Technology

Shawsheen Valley Technical High School
Billerica

Skills

  • Attention to detail
  • Organizational skills
  • Proficiency in Microsoft 365
  • Highly motivated self-starter
  • Good Telephone Etiquette
  • Oral and written communication
  • Quick adaptability
  • Positive and friendly attitude
  • Team player

Certification

  • DANB Certification
  • American Red Cross CPR/AED Certification

Timeline

Front Desk Coordinator/CDA

Grateful Dentists (formerly Lyons Dental)
12.2006 - 11.2023

Administrative Assistant

WJ Huber Group
01.2005 - Current

Some College (No Degree) - Business Technology

Shawsheen Valley Technical High School