Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Hurndon

Inglewood,CA

Summary

Results-driven and customer-focused with a proven track record of delivering exceptional service and optimizing organizational efficiency. Possesses extensive experience in managing front desk operations, handling customer inquiries, and maintaining a welcoming atmosphere. Adept at coordinating schedules, appointments, and administrative tasks with precision. Demonstrates excellent communication skills to engage effectively with clients and team members. Seeking to bring a strong customer service background and organizational expertise to contribute to the seamless functioning of Cedar Sinai's front desk operations.

Overview

9
9
years of professional experience

Work History

Sony Certified Expert

Best Buy
10.2019 - Current


  • Commitment to ethical conduct in sales practices, ensuring honesty, transparency, and integrity in all interactions with customers.
  • Proven ability to learn quickly and adapt to new situations.
  • Ability to collaborate with internal teams such as marketing, customer support, and product development to enhance the overall customer experience.
  • Strong customer service orientation with the ability to build rapport, address customer concerns, and provide exceptional service throughout the sales process
  • Capacity to handle multiple tasks simultaneously, such as managing leads, processing orders, and addressing customer inquiries.

Office Assistant

Rene's Income Tax
01.2015 - 04.2018


  • Interacted with customers by phone, email, or in-person to provide information.
  • Understanding the importance of handling sensitive information with discretion and maintaining confidentiality.
  • Maintained and updated office records.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Professional and courteous telephone etiquette when handling incoming calls and routing them appropriately.
  • Capacity to handle various tasks simultaneously and prioritize assignments effectively.
  • Thoroughness in handling administrative tasks, proofreading documents, and ensuring accuracy in data entry.

Education

Business

University of California, Merced
Merced, CA

Compter Information Science

El Camino College
Torrance, CA
10.2024

High School Diploma -

St. Bernard' High School
Playa Del Rey, CA
06.2016

Skills

  • Confidentiality
  • Administrative Support
  • Communication Skills
  • Organizational Skills
  • Adaptability
  • Telephone Etiquette
  • Ethical Conduct
  • Goal-Oriented
  • Time Management
  • Attention to Detail
  • Calendar Management

Timeline

Sony Certified Expert

Best Buy
10.2019 - Current

Office Assistant

Rene's Income Tax
01.2015 - 04.2018

Business

University of California, Merced

Compter Information Science

El Camino College

High School Diploma -

St. Bernard' High School

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Michelle Hurndon