Michelle Hyndman
New York,N.Y.
Summary
Utilizing exceptional communication skills and a passion for excellent customer service, I have a proven track record of delivering outstanding customer experiences. Skilled in building strong relationships and resolving issues efficiently, adaptability to fast-paced environments and collaboration with diverse teams consistently exceed customer expectations. Seeking an opportunity to contribute expertise in delivering exceptional service and driving customer satisfaction within a dynamic organization.
Overview
23
23
years of professional experience
Work History
Sales Associate
Target
09.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service Specialist
American Museum of Natural History
07.2004 - Current
- Greet Customers entering the store to ascertain what the customer needs
- Respond to customer inquiries, solve problems and provide product information
- Effectively communicate with sales and administrative teams
- Ensure superior customer experience by addressing customer concerns
- Maintain cleanliness and presentation of the shop floor
- Participate in physical inventory counts every time period
- Replenish supplies, items and other materials
- Developed a reputation as an efficient cashier and service provider with high levels of accuracy
- Dedicated to continually improving sales abilities and product knowledge
- Recipient of multiple positive reviews in relation to excellent customer service
- Earned management trust by opening and closing out registers
Teacher's Aide in Childhood Education
YMCA
09.2001 - 06.2008
- Promoted good behavior by using positive reinforcement
- Promoted language development skills through reading and writing
- Assisted with homework, assignments and arts and crafts
- Communicated regularly with parents about daily activities and behaviors
Education
High School Diploma -
Lowell High School
QueensSkills
- Customer service
- Sales
- Cash register
- Goal-oriented
- People-oriented
- Excellent communication skills
Timeline
Sales Associate
Target
09.2021 - Current
Customer Service Specialist
American Museum of Natural History
07.2004 - Current
Teacher's Aide in Childhood Education
YMCA
09.2001 - 06.2008
High School Diploma -
Lowell High School
Similar Profiles
Inela AlicajicInela Alicajic
Guest Advocate at TargetGuest Advocate at Target
Taylor DangladeTaylor Danglade
General Merchandiser at TargetGeneral Merchandiser at Target
Brayden PohlkampBrayden Pohlkamp
Food Service Expert at TargetFood Service Expert at Target
Augustus CarpenterAugustus Carpenter
Stock and Unload Associate at TargetStock and Unload Associate at Target
Christine DuffordChristine Dufford
Office Manager at Robert D. McMullen MDOffice Manager at Robert D. McMullen MD