Michelle Itliong

• Developed and maintained relationships with external vendors and suppliers.
• Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Provided support to daytime staff during busy periods or employee absences, demonstrating adaptability and teamwork capabilities.
• Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Audits Cashiers Register TILs
• Closing Audit
• Make sure the Total of the Deposit matches on the computer system
• End Day on the Computer System
• Set Alarm
• Locked the Store

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Greet Customers
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Improved efficiency, organized checkout area for optimal workflow.
• Making sure Registers area are clean and organized
• Do light housekeeping duties

• Greet Customers
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Improved efficiency, organized checkout area for optimal workflow.
• Making sure Registers area are clean and organized
• Do light housekeeping duties

• Greet Customers
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Improved efficiency, organized checkout area for optimal workflow.
• Making sure Registers area are clean and organized
• Do light housekeeping duties

Answer phone calls

Transfer phone call to right department

Bagged the medicine

Staple the medicine receipt onto the bag

Organize the medicine on correct bin

Helped out Covid days

Data Entry all the Covid shot papers into the system,

File the Covid shot papers by Month and Year

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted patients with self-administered medications.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assist the residents with shower, toilet, feeding, dressing and pampering.
• Assist the Residents on to the activities area.

• Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
• Kept accounts in balance and ran daily reports to verify totals.
• Ran daily, weekly and monthly reports to close day and meet objectives.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Logged wake-up call requests and set up automatic rings in system.
• Managed reservations accurately, preventing overbooking situations and guaranteeing smooth guest arrivals.
• Supported daytime staff by preparing necessary reports and documents for seamless shift transitions.
• Communicated effectively with other departments such as housekeeping, maintenance, and food and beverage services to meet guest needs efficiently.
• Assisted in maintaining a clean and welcoming front desk area, enhancing the guest experience.
• Improved guest satisfaction by efficiently handling check-ins and check-outs during overnight shifts.
• Maintained strong relationships with returning guests by providing personalized service and attending to their specific needs during overnight stays.
• Promoted hotel loyalty program benefits effectively, increasing membership rates among overnight stayers.
• Balanced hotel accounts and resolved discrepancies.
• Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
• Checked requests and room service for accuracy and guests needing assistance.
• Assisted guests with luggage storage needs when necessary, demonstrating commitment to excellent service standards.
• Contributed to a secure hotel environment by monitoring security cameras and reporting suspicious activities.
• Prepare Breakfast
• Clean up before end shift

• The Agency sent me companies that needs workers.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
• Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
• Reduced waste, implementing recycling procedures for packaging materials.
• Maintained clean, orderly work environment free of hazards.
• Assisted in receiving, stocking and distribution of merchandise.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Assembled pallets and crates for secure transportation of materials.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

-Bagged the cherry cones

-Insert the Bagged Cones into the box

-Place the Box with bagged cones in it onto the conveyor

-Sorting bad and good cherries

-Prepare boxes for the next shift

-Travel with the Team; Northern, Western & Eastern Regions

-Go to different stores

-Scanning Stores/Malls Products

-Auditing

-The Agency sent me to Health Advocated

• Entered data into various computer systems accurately using Microsoft Office.
• Sorted documents and maintained organized filing process.
• Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
• Created and maintained data entry logs to track data entry activities.
• Entered all different Business Employees health information into the System
• Filed afterwards

-Testing the sound of the Speaker

-Measurement on carton, rubber surroundings & screws

-Data Entry the quantities of the defective speaker and products that were tested and measured

-Email Supervisor paperwork

-No shipment arrives, I help the Engineer department get the blueprints signed by Supervisors from every departments

-Help Accountant department, inputs the Customer's product's insurance into the System

-Folding clothes and putting away

-Operate Walk-Behind Scrubber to clean floors

-Check fallen, breathing residents

-if resident is up, asked if he/she wants to use the restroom

-Give midnight medications

-Changing diapers every 30mins

-Reposition Resident every 30mins

-In the morning

-Assist the resident to get up; change soaked diapers and clothes (if needed)

-Assist the resident to breakfast

• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Recovery on assign aisles
• Baler Operator