Michelle Jackson
Wilmington,DE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
27
27
years of professional experience
Work History
Court Of Common Pleas
12.1995 - Current
- Court security, interprets and applies court rules, laws and procedural requirement for case events and case flow management
- Prepare files, accepting and processing cases, Preparation and processing of legal/court documents, review legal/court documents for completeness, accuracy and compliance with applicable time limitations
- Updating addresses, issuing and clearing capias, coordinate scheduling court dates with attorneys, keeping exact records of court proceedings, entering final dispositions, guilty pleas, Not guilty and dismissals in the court system
- Provide information on court/unit procedures and event status to the public
- Attend hearing and proceeding give accurate record to the judicial officer
- Coordinates case activity and events with judicial officers, attorneys, law enforcement agencies and litigants
- Research case files to ensure accuracy of case data
- Accept and process motions for no contact orders, bail reductions
- Resolve discrepancies issues
- Customer service- provide excellent customer service to all off our customers, answer phones, working at the front counter
- Accept Take fine and bail payments
- Give information for court proceeding, motions and bail information
- Type dispositions, commitments, releases and send to Department of
- Corrections
- Count all monies and checks coming into the courts, accept bail, prepare bail checks, sign bail checks
- Prepare the close out for end shift of court
- Manage and train the criminal section, schedule staff for court events, monitor and make sure all court events are running smoothly
- Develop and implement operating procedures
- Handle expungements, delete records of individuals who have received a pardon or expungement has been signed
- Provide documentation to support recommended corrective and disciplinary actions, signing performance plans and evaluating clerk’s performances
- Interview for new hires
- Work with a variety of internal and external groups to identify and resolve issues that impact court operations case flow
- Respond to issues and inquiries from the general public, litigants and defendants
- Train New Employees.
Education
Highschool Diploma -
Howard Career Center
1992
Skills
- Computer skills -
- Using Deljis (COURTS SYSTEM) , (JIC) Judicial Information Center, Word, knowledge of Microsoft Excel
Timeline
Court Of Common Pleas
12.1995 - Current
Highschool Diploma -
Howard Career Center