Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michelle Jackson

Torrington,Connecticut

Summary

Detail-oriented and motivated Notary Signing Agent with a strong commitment to delivering exceptional service. Recently certified and eager to apply comprehensive knowledge of notarial procedures to facilitate accurate and timely execution of legal documents. Adept at verifying identities, ensuring document accuracy, and upholding the highest standards of professionalism. Excellent organizational and communication skills, demonstrated through a dedication to maintaining precise records and providing a seamless signing experience for clients. Seeking to leverage a solid foundation in notarial processes to contribute to a dynamic and client-focused team. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Accounts Assistant

Burt Process Equipment
Hamden, CT
03.2023 - Current
  • Efficiently processed a high volume of vendor invoices daily, verifying accuracy, coding, and obtaining necessary approvals
  • Executed timely and accurate payments to vendors, utilizing various payment methods and ensuring adherence to payment terms
  • Liaised with vendors to address inquiries, resolve discrepancies, and negotiate favorable payment terms, fostering positive working relationships
  • Conducted regular reconciliation of expense reports, validating receipts and ensuring compliance with company policies
  • Entered financial transactions into the accounting system with a keen eye for detail, maintaining a high level of accuracy in all records
  • Managed the reconciliation of vendor statements, addressing any discrepancies and ensuring accounts remained up-to-date
  • Provided support in the month-end close process by preparing accruals, adjusting entries, and collaborating with the accounting team
  • Ensured strict adherence to company policies and procedures, as well as compliance with relevant accounting standards
  • Maintained organized documentation and filing systems for invoices, receipts, and other financial records, ensuring easy retrieval and audit readiness
  • Collaborated with cross-functional teams, including procurement and finance, to streamline AP processes and resolve any financial discrepancies.

Postal, PS-06, Sales, Services/Distribution Associate (SSDA)

United States Postal Service
Westchester County, NY
03.2019 - Current
  • Performed a variety of clerical functions in support of retail and customer service
  • Assisted with the daily operations of providing service to customers at the window
  • Accepted Passport applications, sold postal products, utilized POS/mPOS to complete transactions for accepting packages and accountable mail while also addressing postal money orders
  • Maintained appearance of front lobby (arranged and replenished display and merchandise racks).

Detail Assignment, EAS-18, Officer-in-Charge (OIC), Detail Assignment, EAS-17, Officer-in-Charge

United States Postal Service
Westchester County, NY
- Current
  • Responsible for the oversight of retail functions, collection monitoring, delivery, distribution, box section, dispatch procedures, stamp stock, and unit reserves
  • Budgets office hours and manages a staff of eight employees
  • Ensures compliance of total operating expenses (TOE) and percentages on a daily basis
  • Provides correspondences for bill payment of office operations
  • Works efficiently on postal systems to include: Delivery Operations Information Systems (DOIS), Regional Intelligent Mail Server (RIMS), Delivery Management Systems (DMS), Employee Workplace (EWP), Grievance Arbitration Tracking System (GATS)
  • Creates an office culture that promotes fair treatment of employees
  • Prioritizes safety rules and regulations to ensure a safe working environment
  • Assists customers on a daily basis while ensuring the movement of incoming and outgoing mail and conducts additional administrative tasks such as training, clerical functions, etc
  • As needed.

Detail Assignment, EAS-17, Supervisor Customer Services (204B)

United States Postal Service
Westchester County, NY
- Current
  • Provided oversight for employees in delivery, collection, window services, and mail distribution
  • Evaluated daily workload and route assignments of carriers and authorized overtime
  • Coordinated sale of stamps and other special services (Express Mail, Priority Mail, and box rentals)
  • Served as recorder and data clerk for work hours, mail volumes, cost ascertainment data, carrier transportation costs, accident and injury occurrences and costs
  • Monitored operation tools (DOIS, RIMS, DMS, CDPOM) and conducted budget management
  • Ensured delivery of parcels and mail on a daily basis while promoting a safe work environment that remained in compliance with all federal and state policies and procedures.

Mail Processing Clerk

United States Postal Service
Westchester County, NY
10.2014 - 03.2019
  • Processed mail utilizing mail processing equipment
  • Collated, bundled, and transferred processed mail to appropriate area
  • Prepared mail for delivery distribution to local and non-local postal facilities.

Tax Preparer

Liberty Tax Service
Bronx, NY
01.2008 - 12.2015
  • Filed tax returns and prepared governmental reports in compliance with strict standards
  • Computed taxes owed by applying prescribed rates, laws, and regulations
  • Performed tax preparations for several clients using Lib Tax software
  • Prepared tax extension for individuals, partnerships, and corporations
  • Participated in tasing authority if client's tax matter by performing extensive research, collecting data, tax projection, and accurate support documentation.

Receptionist

National Securities
New York, NY
01.2013 - 12.2014
  • Answering visitor inquiries about the company, directing visitors to appropriate contacts, sorting out deliveries, answering incoming calls
  • Scheduled meetings and conference rooms
  • Answer incoming calls on multi-line telephone
  • Coordinate office activities
  • Changed Broker Rep codes within the FSBI system
  • Directed visitors to their destinations, sorted and handed out mail.

Call Center Representative/Customer Service

First Transit
Long Island, NY
08.2010 - 10.2014
  • Greeted customers and visitors in a positive way and provided superior customer service
  • Assisted with a variety of administrative tasks to include: answering phones, addressing customer concerns, providing customers with best options, utilizing company's best practices to resolve complaints, maintained clean and safe workspace.

Bookkeeper

Underground Sports
New York, NY
01.2009 - 12.2010
  • Recorded day-to-day financial transactions and posting process
  • Conducted payroll for thirty employees
  • Tracked financial progress through the creation of quarterly and yearly balance sheets
  • Established a QuickBooks accounting system to reflect accurate financial records.

Accounting Clerk Assistant

Paragon Sports
New York, NY
10.2009 - 07.2010
  • Daily Morning count of all register and safes
  • Daily Bank deposits and transactions
  • Assisted with accounts receivable and accounts payable paperwork
  • Maintained integrity of general ledger, including the chart of accounts
  • Analyzed monthly balance sheet accounts for corporate reporting.

Junior Accountant

Altman, Greenfield & Selvaggi
New York, NY
08.2008 - 03.2009
  • Complied financial reports pertaining to cash receipts, Expenditures and profit and loss
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliation
  • Prepared accurate financial statements at end of quarter
  • Posted receipts to appropriate general ledger accounts.

Junior Accountant

DDK & Company
New York, NY
10.2006 - 06.2007
  • Prepared accurate financial statements at end of the quarter
  • Cooperated with engineering, manufacturing, and corporate accounting to verify that quality standards were met
  • Provided timely actual, forecast, and budget data for IT and corporate management
  • Collected and reported monthly expense variances and explanations.

Education

Bookkeeping Certification - Bookkeeping

Gateway Community College
12.2023

Associate Degree - Accounting

Monroe College
01.2007

Skills

  • Knowledge with MS Office & MS Excel
  • Knowledge of Intuit QuickBooks
  • Advanced bookkeeping skills (3 years)
  • Data trending knowledge
  • Accounting familiarity
  • Communication skills
  • Customer service
  • General Ledger Accounting
  • Journal Entries
  • Financial Statement Preparation
  • Financial Report Writing
  • Account Reconciliation
  • General Ledger Reconciliation
  • Bank Reconciliation

Certification

  • Mastering Correcting and Adjusting Entries, 10/01/23, Present, Proficiency in identifying and rectifying errors in financial records. Knowledge of techniques for correcting mistakes in transactions and accounts. Skill in conducting thorough reviews to ensure accuracy in financial reporting. Mastery in understanding and implementing adjusting entries at the end of accounting periods. Ability to recognize and address accruals, deferrals, and other necessary adjustments. Application of adjusting entries to produce accurate and compliant financial statements.
  • Mastering Depreciation and Payroll, 11/01/23, Present, Proficiency in understanding and applying various methods of depreciation for assets. Ability to calculate and record depreciation expenses accurately. Knowledge of accounting standards and regulations related to depreciation. Comprehensive understanding of payroll principles, including tax regulations, employee benefits, and compliance with labor laws.
  • Inventory and Internal Controls, 12/01/23, Present, Proficiency in handling inventory systems and optimizing stock levels. Knowledge of inventory valuation methods and cost control strategies. Skill in implementing best practices for inventory tracking and reconciliation. Understanding of internal control systems to safeguard assets and ensure accuracy. Ability to design and implement internal control procedures to mitigate risks. Knowledge of regulatory compliance and adherence to auditing standards.

References

References available upon request.

Timeline

Accounts Assistant

Burt Process Equipment
03.2023 - Current

Postal, PS-06, Sales, Services/Distribution Associate (SSDA)

United States Postal Service
03.2019 - Current

Mail Processing Clerk

United States Postal Service
10.2014 - 03.2019

Receptionist

National Securities
01.2013 - 12.2014

Call Center Representative/Customer Service

First Transit
08.2010 - 10.2014

Accounting Clerk Assistant

Paragon Sports
10.2009 - 07.2010

Bookkeeper

Underground Sports
01.2009 - 12.2010

Junior Accountant

Altman, Greenfield & Selvaggi
08.2008 - 03.2009

Tax Preparer

Liberty Tax Service
01.2008 - 12.2015

Junior Accountant

DDK & Company
10.2006 - 06.2007

Detail Assignment, EAS-18, Officer-in-Charge (OIC), Detail Assignment, EAS-17, Officer-in-Charge

United States Postal Service
- Current

Detail Assignment, EAS-17, Supervisor Customer Services (204B)

United States Postal Service
- Current

Bookkeeping Certification - Bookkeeping

Gateway Community College

Associate Degree - Accounting

Monroe College
  • Mastering Correcting and Adjusting Entries, 10/01/23, Present, Proficiency in identifying and rectifying errors in financial records. Knowledge of techniques for correcting mistakes in transactions and accounts. Skill in conducting thorough reviews to ensure accuracy in financial reporting. Mastery in understanding and implementing adjusting entries at the end of accounting periods. Ability to recognize and address accruals, deferrals, and other necessary adjustments. Application of adjusting entries to produce accurate and compliant financial statements.
  • Mastering Depreciation and Payroll, 11/01/23, Present, Proficiency in understanding and applying various methods of depreciation for assets. Ability to calculate and record depreciation expenses accurately. Knowledge of accounting standards and regulations related to depreciation. Comprehensive understanding of payroll principles, including tax regulations, employee benefits, and compliance with labor laws.
  • Inventory and Internal Controls, 12/01/23, Present, Proficiency in handling inventory systems and optimizing stock levels. Knowledge of inventory valuation methods and cost control strategies. Skill in implementing best practices for inventory tracking and reconciliation. Understanding of internal control systems to safeguard assets and ensure accuracy. Ability to design and implement internal control procedures to mitigate risks. Knowledge of regulatory compliance and adherence to auditing standards.
Michelle Jackson