Michelle Jahnsen
St Louis,MO
Summary
Accomplished Senior Barista at Barnes and Noble, adept in streamlining beverage preparation, enhancing customer satisfaction, and leading team development. Leveraged leadership qualities and multitasking skills to train staff and manage inventory. Excelled in administrative tasks and customer service, demonstrating a commitment to efficiency and quality. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success.
Overview
2
2
years of professional experience
Work History
Senior Barista
Barnes and Noble
04.2022 - Current
- Streamlined beverage preparation, resulting in reduced wait times for customers.
- Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
- Assisted with inventory management to ensure adequate stock levels and minimize waste.
- Displayed strong leadership qualities by effectively managing team schedules, resolving conflicts among colleagues when necessary.
- Managed daily financial transactions accurately while minimizing discrepancies.
- Served customers quickly and efficiently and created strategies to prevent delays.
Student Assistant
UMSL
08.2024 - Current
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported student learning objectives through personalized and small group assistance.
- Learned expensive computer systems to run planetarium shows for students.
- Attended meetings with scientists around the globe to use their telescopes and help them record their data
Education
Bachelor of Science - Astrophysics
University of Missouri
St Louis, MO05.2028
Skills
- Leadership Qualities
- Cleanliness and Organization
- Health and safety compliance
- Staff Training and Development
- Administrative tasks
- Customer Service
- Multitasking
- Time Management
Timeline
Student Assistant
UMSL
08.2024 - Current
Senior Barista
Barnes and Noble
04.2022 - Current
Bachelor of Science - Astrophysics
University of Missouri
Similar Profiles
Heather RouteHeather Route
Lead Barista at Barnes and NobleLead Barista at Barnes and Noble
Roxanne JohnsonRoxanne Johnson
General and Operations Managers at Barnes and Noble Education, Denver, COGeneral and Operations Managers at Barnes and Noble Education, Denver, CO
Kaitlyn SteffenKaitlyn Steffen
Store Manager at Barnes and Noble EducationStore Manager at Barnes and Noble Education
Anthony GilAnthony Gil
Store Manager at Barnes and Noble CollegeStore Manager at Barnes and Noble College
John SchraderJohn Schrader
Senior Director at Cushman & WakefieldSenior Director at Cushman & Wakefield