Michelle Jenne
Rochester,NH
Summary
I am a reliable employee seeking growth opportunities with the company I work for and love. I bring 16 years of experience to the table. I started as a caregiver for 22 women with various disabilities in the Berkshires of Massachusetts. I then moved into the group home model of care before becoming an assistant house manager for the same company in Syracuse, NY. I moved to NH in 2010 and spent a year as a DSP for Easter Seals before becoming a home Provider for that same client for 10 years. In 2017, I took on a side job with the company working in one of the medical residences. I fell in love with the job there and eventually hired on there. I currently work in this position but am looking for an opportunity to move up and grow with the company. I am a hardworking and passionate person who is enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, grow and excel in the workplace. I have empathy for those on the caregiver and home provider side of the field having been both caregiver and home provider myself. I am approachable and understanding of both staff and client needs. Problem solving is one of my strong points. I have learned the importance of being professional, confidential and trustworthy. I am always eager to learn and to use what I learn to enhance the lives of those I work with.
Overview
20
20
years of professional experience
Work History
Residential Direct Support Professional
Easter Seals Of New Hampshire
Newmarket, New Hampshire
07.2017 - Current
- Facilitated personal hygiene management, feeding and administration of medications.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Trained in personal care including use of hoyer lift, g-tube feeding, ostomy care and applying condom catheters.
Host Home Provider
Easter Seals Of NH (contracted)
Rochester, New Hampshire
06.2011 - 04.2021
- Worked closely with clients team including service coordinator, community living manager, day staff and guardians on all goals and needs.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Laundered items, changed sheets and made bed to keep clients' bedroom clean.
- Transported client to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Completed regular check-ins and progress report for client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
Direct Support Professional
Easter Seals Of New Hampshire
Rochester, New Hampshire
06.2010 - 06.2011
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented client health status changes to keep care team updated.
- Administered medication as directed by physician.
- Assisted with daily transportation in community for day program and appointments.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Assistant Residential Manager
Toomey Residential And Community Services
Syracuse, New York
06.2009 - 05.2010
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Fostered excellence by example by "setting pace" and being hands on mentor to staff.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Collaborated with house manager to maintain daily operations.
- Offered learning opportunities to help residents develop important life skills.
Direct Support Staff Member
Toomey Residential And Community Services
Syracuse, New York
01.2006 - 06.2009
- Maintained clean, safe and well-organized client environment.
- Assisted developmentally disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Cooked meals and assisted clients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands and household chores.
- Assisted clients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Transported clients to and from jobs, community outings and medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
Residential Support Specialist
Riverbrook Residence
West Stockbridge, MA
11.2005 - 12.2005
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Assisted residents with basic activities of daily living.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored and assisted residents through individual service plans.
- Implemented various activities to encourage socialization and aid residents in identifying potential.
- Ran errands for patients, did shopping, and picked up other necessities.
- Helped patients move in and out of beds, baths and automobiles.
- Assisted in all personal care and personal hygiene needs of individuals.
Education
High School Diploma -
Flint Central High School
Flint, MI06.1992
Skills
- Emotional and Social Support
- Electronic Recordkeeping
- Observation Documentation
- HIPAA Compliance
- Calm Under Stress
- Time Management
- Multitasking and Prioritization
- Verbal and Written Communication
- Attention to Detail
- Willingness to Learn
- Empathy and Compassionate Care
- Consistent Follow Through
Timeline
Residential Direct Support Professional
Easter Seals Of New Hampshire
07.2017 - Current
Host Home Provider
Easter Seals Of NH (contracted)
06.2011 - 04.2021
Direct Support Professional
Easter Seals Of New Hampshire
06.2010 - 06.2011
Assistant Residential Manager
Toomey Residential And Community Services
06.2009 - 05.2010
Direct Support Staff Member
Toomey Residential And Community Services
01.2006 - 06.2009
Residential Support Specialist
Riverbrook Residence
11.2005 - 12.2005
High School Diploma -
Flint Central High School