Michelle Jennings
Fayetteville,TN
Summary
Adept at driving quality improvement and nursing staff supervision, I enhanced patient care standards at Lynchburg Nursing Center. Leveraging leadership and critical thinking, I led teams in comprehensive care planning and regulatory compliance, significantly boosting patient satisfaction scores. My approach fosters professional development and effective budget management, underscoring a commitment to excellence in long-term care.
Overview
33
33
years of professional experience
Work History
Director of Nursing, RN
Lynchburg Nursing Center
01.2018 - Current
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Identified department issues to recommend corrective actions.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Planned and assigned workload to 100-person nursing staff to direct patient care.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Evaluated work performance of 100 nursing personnel to determine wage increases and implement discipline.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Director of Nursing, ADON, MDS Coordinator
Donalson Care Center
02.2008 - 01.2018
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Performed rounds to observe care and interview staff, residents, and families.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Verified prompt and accurate completion of MDS activities for billing.
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
- Monitored changing regulations related to RAI/MDS requirements, keeping staff informed about updates that impact their daily work routines.
- Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
- Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.
- Developed a comprehensive system for tracking MDS completion deadlines, ensuring timely submissions and minimizing the risk of financial penalties.
- Led weekly utilization review to go over recent clinical activities.
- Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
- Participated in quality assurance reviews to verify accuracy and reliability of data.
Registered Nurse, Admission Nurse
Elk Valley Home Health
09.1991 - 02.2003
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Education
Associate of Applied Science - Nursing
Calhoun Community College
Tanner, AL09.1991
Skills
- Nurse Education and Training
- Leadership and Guidance
- Quality Improvement
- Strong Work Ethic
- Professional Development
- Budget Management
- Staff Scheduling
- Long-Term Care
- Critical Thinking
- Relationship Building
- Employee Coaching
- Nursing Staff Supervision
Timeline
Director of Nursing, RN
Lynchburg Nursing Center
01.2018 - Current
Director of Nursing, ADON, MDS Coordinator
Donalson Care Center
02.2008 - 01.2018
Registered Nurse, Admission Nurse
Elk Valley Home Health
09.1991 - 02.2003
Associate of Applied Science - Nursing
Calhoun Community College
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