Michelle Jensen
Club Demonstration Services at Costco
Salt Lake City,UT
16
years of professional experience
Results-driven professional with over a decade of experience in event operations and transportation logistics. Skilled in project management, clear communication, and staff supervision. Known for training teams, managing schedules, and improving workflows to support consistent service and strong guest experiences.
Work History
Event Manager
4 Years 3 Months- Managed product demonstration events, ensuring consistent setup, execution, and teardown across assigned locations.
- Coordinated demo schedules, staffing, and daily assignments to maintain smooth event operations.
- Trained demonstration associates on product presentation, guest engagement, and procedural standards.
- Monitored food safety and sanitation practices to support compliant in-store demonstrations.
- Resolved onsite issues quickly, maintaining customer satisfaction and operational continuity.
- Reviewed event performance and adjusted workflows to improve efficiency and consistency.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Trained and supervised event staff to complete tasks on time.
School Bus Driver
11 Years 9 Months- Operated school bus routes safely while maintaining punctual student transportation.
- Performed pre-trip and post-trip inspections to ensure reliable vehicle readiness.
- Monitored student behavior and enforced safety rules during transit.
- Communicated route updates and concerns with transportation staff and school personnel.
- Assisted students boarding and exiting bus, including those requiring additional support.
- Completed accurate route logs, incident reports, and daily driving documentation.
- Modeled safe driving practices and supported consistent transportation procedures.
- Responded calmly to traffic, weather, and emergency conditions to protect passengers.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Education
High School Diploma
Skills
Guest relations
Team leadership and supervision
On-site execution
Schedule management
Client meetings
Deadline management
Guest management
Team mentorship
Project management
Transportation and logistics planning
File management
Talent recruitment
Continuous improvement
Crisis management
Supplier relations
Staff oversight
Expense control
Records maintenance
Health and safety service regulations
Post-event analysis
Food service
Sales and promotion
Event products and services promotion
Customer service-driven
Event staff management
Loyalty cultivation
Events requirements gathering
Managing events start to finish
Event planning
Decision-making
Scheduling
Employee training
Time management
Creativity and adaptability
Client relations
Administrative recordkeeping
Critical thinking
Meeting support
Microsoft office
Clear communication
Staff leadership
Workflow management
Timeline
Event Manager
Club Demonstration Services at Costco
06.2022 - CurrentRead More
School Bus Driver
Granite School District
09.2010 - 06.2022Read More
Highland High
High School Diploma
Read More