Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle J Friemoth

East Troy

Summary

Dedicated healthcare professional who possesses a professional history of providing compassionate patient care, with a commitment to volunteer work and advocacy of all demographics. Recognizing and fostering the dignity of all patients. Provides emotional support and guidance. Collaborates with available resources to address individual patient needs, behaviors, and mental health disorders.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Admissions of new patients

Rogers Behavioral Health
Oconomowac
09.2023 - Current
  • Belongings documents and storage
  • Body checks
  • Orientation of unit and policies, rules
  • Redirecting of escalations
  • Showing empathy and giving support
  • Charge Nurse duties
  • IM emergent medications
  • Restaints
  • Collaboration with providers for obtaining orders
  • Detox protocols

Intake new patients

Winnebago Mental Health Institute
Oshkosh
05.2023 - Current
  • Use verbal de-escalation to help calm acute patients
  • Accommodate patient needs
  • Orientate patients suffering acute psychosis
  • Understanding the appropriate time for emergency medication administration
  • Working with providers to obtain and enter orders

Intake Clinician

Granite Hills Hospital
West Allis
05.2022 - Current
  • Train staff on Intake process
  • Assess and triage patients, staff cases with Psychiatrists
  • Intake and assess chapter 51 and TDS holds
  • Accommodate patient needs (nourishment/warmth)
  • Respond to rapid responses in the patient units.
  • Perform floor nurse duties when staff is low.
  • Administer emergency medications for escalated patients

Crisis triage

Waukesha County Mental Health Center
Waukesha
06.2021 - Current
  • Crisis triage to appropriate facility
  • Admission of Patients of Chapter 51.15 or Voluntary status
  • Care of acute/stable patients of mental health disorders, Crisis, or substance abuse/withdrawal symptoms.
  • Daily documentation of patient status
  • Administration of scheduled, Emergency or PRN medications
  • De-escalation of acute crisis or psychosis episodes

Caring for patients with mental health disorders

Rogers Behavioral Health
West Allis
01.2020 - 06.2021
  • Assessing and caring for patient through detox
  • Withdrawal care for Opiates, Benzodiazepines and Alcohol, Polysubstance abuse
  • Care for Adults, Adolescents, and children

Clinical Manager

Hannah Home Health Care
Mukwonago
08.2018 - 01.2020
  • Home visits
  • Management position

Booking RN

Armor Correctional RN
04.2018 - 08.2018
  • Company Overview: Milwaukee County Jail
  • Pre-booking and Second Booking (screening)
  • Including triaging patient’s medical and psychological assessments.
  • Responding to Medical Emergencies throughout facility
  • Patient care, medication administration, entering medication orders.
  • Collaborating with Health Care Providers and PSW’s, fellow Nurses and Security Officials.
  • Maintaining safety of Patient’s and coworkers.
  • Meeting Patient needs.
  • Milwaukee County Jail

RN

Psychiatric Crisis Services (PCS)
04.2017 - 04.2018
  • Company Overview: Milwaukee County Behavioral Health Division
  • Identify the risk factors in a patient’s illness and assess when the patient may be at risk to self or to others.
  • Respond to distressed patients calmly, without showing distress, work on de-escalation techniques.
  • Responsible for the well-being of the patient’s physical needs, such as hygiene and proper diet, as well as mental distress.
  • Ensuring the correct administration of medications, monitoring the results of medicated and non-medicated treatments, working with the families of the patients.
  • Milwaukee County Behavioral Health Division

Mental Health RN

First Med
West Allis
11.2016 - 05.2017
  • Company Overview: Contract 10 weeks @ Rogers Memorial
  • Consultation with other members of the multidisciplinary treatment team, including Psychiatrists and Social Workers, as the patient’s condition and treatment goals warrant.
  • Patient care including but not limited to medication administration, identifying potential problems, changes or instability, and organizing activities and interventions.
  • Completing initial assessments
  • Initiating and updating treatment plan and documentation
  • Being an advocate for patients
  • Contract 10 weeks @ Rogers Memorial

Registered Nurse

Post Acute Medical
Milwaukee
07.2016 - 11.2016
  • Verbal ability to express ideas and views for communication.
  • Clerical ability to document completely and accurately in medical record.
  • Cognitive ability to implement the nursing process.
  • Organizational ability to complete nursing tasks in a timely and efficient manner.
  • Ability to motivate staff in performance of patient care.
  • Capacity to relate to people in a manner to win confidence and establish rapport.
  • Flexibility to adjust to changing conditions and the various details of the job.

Clinical I RN

ProHealth Care Inc.
Waukesha
09.2015 - 07.2016
  • Company Overview: Waukesha Memorial Hospital
  • Use of effective communication skills
  • Responding with care and compassion
  • Problem Solving
  • Protecting privacy and confidentiality
  • Perform as a team player
  • Respect everyone
  • Keep people and environment safe
  • Competently functioning on a high intensity medical step down unit. This unit sees Chapter 51 and 55 patients, co-morbidities, long time vent, step-down patients included. Many of the patients are treated for pneumonia, heart failure, infection, respiratory issues COPD, and ventilators.
  • Waukesha Memorial Hospital

EMS Service Director

East Troy Area Emergency Services
East Troy
04.2009 - 01.2016
  • Serve as the primary contact between the emergency medical service provider and the department
  • Assure that all of the elements of the operational plan are kept current
  • Work with medical director to keep all protocols updated and all procedures are performed to those standards
  • Assure that EMS personnel are properly licensed and credentialed

Advanced EMT

Kurtz Paramedic Service
Lennox
02.2009 - 01.2016
  • Work as a team member and leader on an ILS ambulance and as a member of the fire company
  • Ensure all equipment is functional all supplies are present to ensure patient care quality
  • Provide patient care to include patient assessment, IV starts, 12-lead application, medication administration, and treatment of injuries
  • Use proper decision making in order to transport patients to appropriate facility based on patient needs

Volunteer Firefighter and EMT

East Troy Fire Department

Education

ADN -

Bryant and Stratton College

Paramedic Program/ACLS certification -

Gateway Technical College

EMT-IV Technician -

State of Wisconsin

EMT –B -

State of Wisconsin

Firefighter I &II -

State of Wisconsin

Skills

  • Patient assessment
  • [Area of certification] certified

Timeline

Admissions of new patients

Rogers Behavioral Health
09.2023 - Current

Intake new patients

Winnebago Mental Health Institute
05.2023 - Current

Intake Clinician

Granite Hills Hospital
05.2022 - Current

Crisis triage

Waukesha County Mental Health Center
06.2021 - Current

Caring for patients with mental health disorders

Rogers Behavioral Health
01.2020 - 06.2021

Clinical Manager

Hannah Home Health Care
08.2018 - 01.2020

Booking RN

Armor Correctional RN
04.2018 - 08.2018

RN

Psychiatric Crisis Services (PCS)
04.2017 - 04.2018

Mental Health RN

First Med
11.2016 - 05.2017

Registered Nurse

Post Acute Medical
07.2016 - 11.2016

Clinical I RN

ProHealth Care Inc.
09.2015 - 07.2016

EMS Service Director

East Troy Area Emergency Services
04.2009 - 01.2016

Advanced EMT

Kurtz Paramedic Service
02.2009 - 01.2016

Volunteer Firefighter and EMT

East Troy Fire Department

ADN -

Bryant and Stratton College

Paramedic Program/ACLS certification -

Gateway Technical College

EMT-IV Technician -

State of Wisconsin

EMT –B -

State of Wisconsin

Firefighter I &II -

State of Wisconsin
Michelle J Friemoth