Michelle J. Grande

• Managed receipt, review, and recording of real estate documents (deeds, plats, mortgages, liens). Ensured accuracy of legal descriptions and indexing for grantor/grantee records. Indexed and cross-referenced recorded documents in public land records database.Processed recording fees, issued receipts, and reconciled daily transactions.Prepared certified copies of recorded documents and responded to public records requests. Scanned, imaged, and maintained electronic and physical record archives. Resolved recording defects and prepared corrective instruments (affidavits, corrective deeds). Provided front-counter and phone customer service; explained recording requirements and procedures. Received and processed applications for Passport books/cards.

Serve customers, prepare sandwiches, slicing meat and cheese. Assisting customers at the service counter. Handling orders, receiving payments and weighing out items. Assembling sandwiches and ready to eat items. Operating slicer machine. Preparing salads, sides, and ready to heat deli items.

Greet, prepare, service, and take guest’s orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Used the POS system for receiving payments. Prepared a variety of hot, iced, and blended drinks, using espresso machine, commercial blender, and other kitchen equipment. Maintained a clean and sanitary workstation area including tables, shelves, utensils, and refrigeration equipment. Followed proper drink presentation and garnish. Handles, stores, and rotates all products properly. Assisted in food prep and packaging.

• Greeting customers, offering helpful shipping advice, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers. Processing UPS and USPS shipments. Advertising different shipping services offered at our store. Packaging customers shipments. Modifying boxes for fragile and custom packaging. Notarizing and providing witness services. Performing print jobs, faxing documents, scanning and emailing documents. Sorting mailbox owners mail and taking inventory for owners incoming packages. Providing mail services for owners in different states.
• Referral: Brian Kuafman 480-229-9062

• Ensuring food is kept at a safe temperature for proper food safety. Preparing orders for customers and ensuring customer requests are followed. Cleaning your workstation regularly and keeping the area tidy. Taking food and drink orders. Ringing up purchases, providing exact change, operating credit card machines, and answering questions about menu items. Using the POS System.
• Referral: Ed 480-720-4979

• Accepted customer payments using POS System. Answered customers' questions on purchases, store policies, and store returns. Counted the cash in the register at the start and end of each shift. Helped solve customer disputes with positivity and listening skills. Interacted in a pleasant and friendly way with store guests. Kept lines moving smoothly so that no more than 3-4 people were in line. Maintained records of purchases and other sales transactions such as returns and refunds. Packed purchases into paper and plastic bags neatly to maximize space. Performed duties such as mopping, stocking, organizing shelves, and marking prices. Wrapped customers' purchases during holiday seasons. Positive customer interactions. Simple Math. Lifting 15lbs. or more. Answering phones calls.

• Arrange and Confirm appointments. Maintain databases and files. Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Organizing work by reading and routing correspondence, collecting information, and initiating telecommunications. Print jobs.