Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Jimenez

Downey,CA

Summary

Highly skilled Billing Specialist with background in managing complex billing systems, ensuring accurate invoicing and maintaining financial records. Strengths include deep understanding of accounting procedures, proficiency in billing software, and ability to handle high volume workloads efficiently. Previous roles involved proactively resolving billing issues, improving internal tracking processes, and contributing to successful audits.

Overview

13
13
years of professional experience

Work History

Billing Specialist / Billing Data Analyst

Cargomatic Inc.
Long Beach, CA
09.2021 - 07.2025
  • Trained new team members on billing systems and protocols.
  • Lead a team of billers, and distribute daily unbilled reports to be billed in a timely manner.
  • Prepared daily, detailed reports by collecting, analyzing, and summarizing information and trends between TMS systems.
  • Hold weekly meetings to review findings of discrepancies, and work with Asset Carriers as a liaison to resolve any issues with Operations or system errors.
  • Worked on various cleanup projects to align TMS systems, and collect money (cleanup projects varied from $50,000 - $1,000,000 **).
  • Managed billing discrepancies by investigating and resolving issues.
  • Worked with team members to identify and develop process improvements.

Bookkeeper

QX Logistix
Vernon, CA
02.2021 - 09.2021
  • Assisted in monthly financial reporting, including work in progress and month-end closing.
  • Processed accounts payable and receivable transactions for logistics operations, and sent out invoices to customers.
  • Process daily billing for transportation, including accessorial freight and warehouse 3PL / Distribution service.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Accurately post transactions, utilizing a proprietary data system.
  • Scan and sort driver paperwork.
  • Invoice $1 million** monthly

Lead Settlements Coordinator

National Retail Services
Compton, CA
10.2012 - 02.2021
  • Processed daily billing for transportation, including accessorial freight and warehouse billing.
  • Resolve issues with billing and Accounts Payable discrepancies directly with customers, vendors, and drivers.
  • Communicate with vendors regarding missing invoices, while developing relationships to ensure efficiency and accuracy.
  • Process daily payroll and bonuses for five divisions of drivers.
  • Proficient with Kronos, provided training to new timekeepers and managers.
  • Approve drivers' hours and days off in Kronos.
  • Pay out $600K* weekly
  • Answer questions, and explain finances to Operations.

Education

Woodrow Wilson High School
Long Beach

Skills

  • Type 90 words per minute
  • Proficient in TMS systems (AS400, Trinium, Command, QuickBooks, and Netsuite)
  • Detail oriented
  • Excellent time management skills
  • Proficient in Microsoft Excel (VLOOKUP, pivots, and formulas)

Timeline

Billing Specialist / Billing Data Analyst

Cargomatic Inc.
09.2021 - 07.2025

Bookkeeper

QX Logistix
02.2021 - 09.2021

Lead Settlements Coordinator

National Retail Services
10.2012 - 02.2021

Woodrow Wilson High School

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