Summary
Overview
Work History
Education
Skills
LNGG
Timeline
Generic

Michelle Jimenez

Arlington,TX

Summary

Motivated IT Technician and aspiring data scientist with hands-on experience in help desk support, Microsoft Azure administration, and HTML customization. Demonstrated expertise in troubleshooting, cybersecurity risk mitigation, and user support across diverse environments. Academic excellence recognized on the Dean’s List in the College of Science and Engineering highlights a commitment to continuous learning and professional growth. Eager to leverage technical skills and problem-solving abilities to drive success at BlitzWire.

Overview

2
2
years of professional experience

Work History

IT Technician

Briggs Freeman Sotheby’s International Realty
12.2023 - Current
  • Provide technical support for employees across multiple office locations, resolving hardware, software, and network issues.
  • Administer Microsoft Azure accounts, managing user permissions and enhancing security protocols.
  • Identify and mitigate risks for at-risk accounts, preventing unauthorized access and data compromise.
  • Configure custom HTML email signatures in compliance with corporate branding and marketing standards.
  • Manage building access systems for multiple offices to ensure security and operational efficiency.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

Crew Member /Head Cashier

Einstein Bros Bagels
03.2023 - 12.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor’s Degree - Data Science

Texas Christian University
Fort Worth, TX
05.2026

High School Diploma -

International Leadership of Texas
Grand Prairie, TX
05.2022

Skills

  • Languages & Tools: Java, Python, HTML, Microsoft Azure, Microsoft Admin Center
  • Technical Support: Help Desk, Troubleshooting, Account Administration, Security Risk Mitigation
  • Soft Skills: Communication, Problem-Solving, Time Management, Attention to Detail

LNGG

Languages: English, Spanish

Timeline

IT Technician

Briggs Freeman Sotheby’s International Realty
12.2023 - Current

Crew Member /Head Cashier

Einstein Bros Bagels
03.2023 - 12.2023

Bachelor’s Degree - Data Science

Texas Christian University

High School Diploma -

International Leadership of Texas

Similar Profiles

CREATE PROFILE