Michelle Johnson

Problem solved customer complaints and followed up to make sure the outcome was satisfactory with the customer.

Built a rapport with dealers, which made me a highly requested customer service representative.

Prepared and processed shipping documents, including work and shipping orders, route materials, and bills of lading.

Lead a project for Safety in the office, which allowed us to maintain a 75% or less injury rating.

• Prepared shipments for postage through careful packing, sealing, and labeling of materials.
• Unpacked and examined incoming shipments to confirm consistency with records, and routed materials to the appropriate department.
• Operated computers to access information related to shipping activities.
• Maintained a clean work area by sweeping, dusting, mopping.
• Adhered to all safety standards while working with any equipment