Summary
Overview
Work History
Education
Skills
Technology Tools
Websites
Timeline
Generic

Michelle Johnson

Austin,TX

Summary

Dynamic Senior Program Manager with a proven track record at Visa Inc., excelling in strategic program management and stakeholder engagement. Expert in global event design and budget ownership, successfully overseeing 30+ annual programs. Adept at fostering executive partnerships and driving impactful initiatives that align with organizational goals.

Overview

23
23
years of professional experience

Work History

Senior Program Manager, Strategic Initiatives & Events

Visa Inc.
Austin, TX
01.2022 - Current
  • Developed Austin engagement roadmap for 3,000+ employees, overseeing over 30 annual programs across DEI, onboarding, ERGs, volunteerism, and community outreach.
  • Led cross-functional teams to implement program strategies and project plans.
  • Facilitates all-hands meetings, site newsletter, and comprehensive site communications.
  • Collaborates with Technology, Risk, HR, Marketing, Legal, Finance, and North America leadership to align initiatives with Visa’s growth and culture objectives.
  • Coordinated with stakeholders to define project objectives and deliverables effectively.
  • Directs cross-functional teams to execute program strategies and project plans.
  • Manage budgets and resource allocation for multiple concurrent programs efficiently.
  • Reviews project progress reports, pinpointing improvement areas and delivering constructive feedback.

Event Manager

Cirrus Logic
Austin, TX
01.2013 - 01.2022
  • Ran a $1M annual global events portfolio; executed 150+ experiences from VIP roundtables to festival activations (>2,500).
  • Served as lead producer for SXSW & Austin City Limits partnerships, boosting employer-brand reach.
  • Built a vetted network of 200+ local & national vendors; negotiated rates & terms .
  • Developed event timelines, detailing tasks and deadlines for team members.
  • Collaborated with marketing teams to promote events through various channels.
  • Monitored event trends and competitor activities, adapting strategies to maintain competitive edge.
  • Led volunteer teams, providing direction and support to ensure efficient task execution and team morale.
  • Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
  • Coordinated logistics for events, ensuring smooth operations and timely execution.

Executive Assistant to the SVP, Economic Development

Austin Chamber of Commerce
Austin, TX
01.2007 - 01.2013
  • Coordinated sessions for Austin CEO Roundtable and Board of Directors effectively.
  • Managed executive calendars to ensure efficient appointment scheduling.
  • Arranged travel itineraries and logistics for corporate executives.
  • Prepared meeting agendas and facilitated stakeholder discussions.
  • Organized confidential files and important documents with precision.
  • Assisted in report and presentation preparation for senior management.
  • Communicated professionally with internal teams and external partners.
  • Tracked project deadlines and deliverables to support project management efforts.

Corporate Sales Manager

Marriott International
Dallas, TX
01.2003 - 01.2007
  • Developed corporate sales strategies to enhance client engagement and retention.
  • Managed key accounts to deliver tailored solutions for diverse customer needs.
  • Negotiated contracts with corporate partners to secure long-term business relationships.
  • Organized corporate events to showcase Marriott's services and strengthen partnerships.
  • Utilized CRM software systems to track leads, manage contacts, generate reports.

Education

Bachelor of Arts - English

University of West Florida

English Literature

Florida State University

Skills

  • Strategic Program Management
  • PMO
  • Executive Partnerships
  • C-Level Partnerships
  • Global Event Design
  • Production
  • Budget Ownership
  • ERG Programming
  • Internal Communications
  • Change Management
  • Vendor Sourcing
  • Contract Negotiation
  • Calendar Management
  • Stakeholder Management
  • Data-Driven Decision-Making
  • Microsoft 365
  • SharePoint
  • Concur
  • Eventbrite
  • Teams
  • Zoom

Technology Tools

  • Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams)
  • SharePoint
  • Concur
  • Smartsheet
  • Asana
  • Salesforce
  • Adobe Creative Cloud (InDesign, Photoshop)
  • Cvent & Eventbrite
  • Slack
  • Zoom

Timeline

Senior Program Manager, Strategic Initiatives & Events

Visa Inc.
01.2022 - Current

Event Manager

Cirrus Logic
01.2013 - 01.2022

Executive Assistant to the SVP, Economic Development

Austin Chamber of Commerce
01.2007 - 01.2013

Corporate Sales Manager

Marriott International
01.2003 - 01.2007

Bachelor of Arts - English

University of West Florida

English Literature

Florida State University

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