Billing Specialist with a proven track record at Montgomery Transportation Group, excelling in invoice processing and billing dispute resolution. Adept at fostering relationships and enhancing communication, I effectively streamlined billing operations, ensuring accuracy and efficiency. Committed to delivering exceptional customer service while maintaining meticulous records and resolving issues promptly.
Process billing for all M1 accounts
Process billing for all Montgomery Select
Assist in processing billing for Montgomery Transport
Assist in processing billing for Montgomery Logistics
Verify that all lower entities are in alignment with the M1 load
Credit / Rebill any loads that need additional charges or corrections
Maintain communication with operations of Montgomery Transport, Select, and Logistics
Maintain communication with drivers missing paperwork
Unload POD's and Rate Cons into proper loads
Print Rendition
Work unbilled reports for M1, Select, Transports and Logistics
Received and verified incoming shipments against BOL
Implemented best practices for material handling, improving workflow efficiency within the receiving department
Compared shipping orders and invoices against contents received to verify accuracy.
Trained new staff on safe handling procedures and efficient receiving processes
Conducted regular stock counts to maintain accurate inventory records and support audits
Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company
Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times
Properly labeled and stored goods in safe area to provide identification and avoid losses
Received material in through WMS/SAP process
Oversaw daily restaurant operations, ensuring high standards of service and efficiency
Trained and mentored staff, fostering a collaborative and motivated team environment
Implemented cost-control measures, reducing waste and optimizing inventory management
Developed staff schedules to maintain optimal coverage during peak hours
Enhanced customer satisfaction by resolving issues promptly and effectively
Collaborated with suppliers to negotiate favorable terms and ensure quality ingredients
Carefully interviewed, selected, trained, and supervised staff
Correctly calculated inventory and ordered appropriate supplies
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Proficient in MS Office-Outlook/Word/Excel McLeod Software
Invoice processing
Customer service
Data entry proficiency
Decision-making
Relationship building
Record preparation
Problem-solving
Verbal and written communication
Billing dispute resolution