Michelle R. Johnson
Washington,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Shift Manager
Dairy Queen Store
Hillsboro, OR
06.1993 - 03.1995
- Supervised daily operations to ensure efficient service and product quality.
- Trained newly hired staff on operational procedures and customer service standards.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Monitored food safety practices to comply with health regulations consistently.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
Food Service Worker
Dairy Queen Store
Hillsboro, OR
01.1993 - 06.1993
- Prepared and served food items following safety and sanitation guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Operated kitchen equipment to prepare meals efficiently and safely.
- Delivered exceptional customer service by addressing inquiries and concerns promptly.
Skills
- Quick learner
- Multitasking
- Positive attitude
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Attention to detail
- Positive attitude and energy
- Team oriented
- Cash handling
- Customer service focus
- Decision-making
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
Timeline
Shift Manager
Dairy Queen Store
06.1993 - 03.1995
Food Service Worker
Dairy Queen Store
01.1993 - 06.1993