Michelle Johnson-Talent
Summary
Accomplished Director offering 20+ years of experience in 3rd party Multi Family Management. In-depth experience of all aspects of daily operations of property management including finance and budgeting, client management, team supervision, adherence to all company policies, marketing and sales, and recruitment.
Overview
26
26
years of professional experience
Work History
Director
FPI Management
Folsom, CA
02.2002 - Current
- Manage the performance of a portfolio consisting of 25-35 apartment buildings. Total of over 5000 units.
- Managed and motivated 30+ employees on community operations.
- Review/analyze monthly financials and budget.
- Review, analyze and report to owners on property operations.
- Assisted clients with new property purchases from beginning to close of Escrow.
- Successful in dealing with difficult clients.
- Supervised several Lease up communities from beginning to end.
- Completed and implemented yearly budgets.
- Volunteered on several FPI committees, such as the Annual Managers meeting committee for 6 years in a row.
- Developed and implemented the recruiting department for FPI Management.
Business Manager
Rosemeade @ Olympus Point Apartments
Roseville, Ca
12.1995 - 10.2001
- Worked with AMSI and Rent Maximizer programs
- Optimized revenue streams by consistently exceeding client expectations.
- Represented integrity and professionalism in all areas of business, serving as mentor and roll model to staff.
- Managed day-to-day business operations, including posting rents and leasing activities.
- Oversaw all employee hiring, recruitment and training.
- Created and implemented yearly budgets and met all NOI goals
- Maintained 0 delinquency on 465 apartments.
- Managed a team of 13 employees.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
Education
Diploma -
Foothills High School
Completed CAM I, CAM II, ARM, Accredited Real-estate Course, And Numerous Seminars Regarding: Marketing, Customer Service, Sales, Stress Management, And Computer Knowledge. -
Realestate Courses
Some College (No Degree) - Management And Interior Design
Sierra College
Rocklin, CASkills
- Yardi, Real Page, AMSI, On Site, Rent Cafe and LRO and Yieldstar
- Budgeting/Forecasting
- Team Development/Training/Leadership/Mentoring
- Acquisition's
- Multi-tasking
- Problem solving skills
- Fair Housing Laws
- Communication/Responsiveness
- Marketing/Leasing/Sales/Branding
- Value Add/Risk Reduction
- Capital Projects and rehabs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Director
FPI Management
02.2002 - Current
Business Manager
Rosemeade @ Olympus Point Apartments
12.1995 - 10.2001
Diploma -
Foothills High School
Completed CAM I, CAM II, ARM, Accredited Real-estate Course, And Numerous Seminars Regarding: Marketing, Customer Service, Sales, Stress Management, And Computer Knowledge. -
Realestate Courses
Some College (No Degree) - Management And Interior Design
Sierra College
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