Michelle Joki
Austintown,OH
Summary
Adept Registered Nurse with a proven track record at Mercy Health Hospital, showcasing exceptional skills in emergency care, coupled with a deep-rooted compassion for patient advocacy. Excelled in fast-paced environments, significantly enhancing patient outcomes through effective communication and leadership. Demonstrates a commitment to advancing nursing practices and patient education.
Overview
24
24
years of professional experience
Work History
Home Health Registered Nurse Case Manager
Compassus Home Health by Mercy
02.2026 - Current
- Coordinated patient care plans with interdisciplinary teams to enhance treatment outcomes.
- Conducted comprehensive assessments to determine patient needs and develop tailored interventions.
- Educated patients and families on disease management, medication usage, and preventive care strategies.
- Monitored patient progress and adjusted care plans based on clinical findings and feedback.
- Implemented quality improvement initiatives that enhanced service delivery and patient satisfaction ratings.
- Liaised with healthcare providers to facilitate communication and streamline referral processes for patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Developed strong relationships with primary care providers to facilitate seamless coordination of care for patients transitioning from hospital or rehabilitation settings back into the community setting.
- Conducted ongoing evaluations of care plan effectiveness, making adjustments as needed to optimize results.
- Strengthened patient adherence to prescribed medications and treatments by providing clear instructions and addressing any concerns or barriers.
- Supported family caregivers through education, resources, and emotional support during challenging times.
- Promoted patient self-management through health coaching and motivational interviewing techniques.
- Improved patient outcomes by implementing personalized care plans and closely monitoring progress.
Registered Nurse
Mercy Health Hospital
08.2022 - Current
- Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Ensured effective patient care through clear communication with physicians.
- Execute prompt medical interventions for severely ill individuals.
- Executed swift action plans, leading to proficient emergency response during codes.
- Performed comprehensive assessments of patients presenting with a wide range of acute conditions in a high-volume emergency department.
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Provided education to patients regarding disease prevention and home care instructions.
- Participated in professional development programs to stay current with advances in emergency nursing practice.
- Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
Server
Olive Garden
03.2002 - 07.2022
- Enhanced service quality by adopting customer feedback.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Ensured immediate resolution of order discrepancies.
- Accurately took and processed orders promptly.
- Trained new employees to perform duties.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
07.2024
Associate in Applied Science (A.A.S.) - Nursing
EASTERN GATEWAY COMMUNITY COLLEGE
Youngstown, OH06.2022
Skills
- Health screening
- Culturally sensitive
- Emotional awareness
- Infectious disease control
- IV management
- Nursing staff leadership
- Diabetes management
- Precepting
- Compassion and empathy
- Documentation and charting
- Emergency care
- Strong leadership
- Complaint handling
- Conflict resolution
- Multitasking Abilities
- Written communication
References
References available upon request.
Education
other
Timeline
Home Health Registered Nurse Case Manager
Compassus Home Health by Mercy
02.2026 - Current
Registered Nurse
Mercy Health Hospital
08.2022 - Current
Server
Olive Garden
03.2002 - 07.2022
Associate in Applied Science (A.A.S.) - Nursing
EASTERN GATEWAY COMMUNITY COLLEGE
Bachelor of Science - Nursing
Chamberlain College of Nursing